411 Tires & Automotive - Giddings (TX)

5 /5 Frances Cromartie: I had a wonderful service call experience from Ronnie and his service call mechanic. My vehicle had a bad fuel pump, would not start and had me without an operational vehicle for three days. After checking other local repair shops and not finding one to provide a timely service call at a price I was comfortable with, I contacted Ronnie at 411 Tires & Automotive, he and his mechanic came and repaired my car in a timely and professional manner. I proudly send this review because I live three towns north of Giddings, but he didn’t see that as a problem and provided his services with a “Can Do” attitude and performed it a manner that was “Second to None.” I highly recommend the 411 Tires & Automotive shop based on my very pleasant experience with them.

1 /5 Angel Aguilar: I don’t even know where to begin . March 2024 I had my car towed to this shop . It was damaged in a wreck. . I picked it up a couple months later and the company was paid in full.m 16 k. The paint job was terrible so I returned it. I went back two more times and the work was still not done.. Fast-forward 10 months later after paying my car payment and insurance every month and not being able to use my car. I decided to take it to a different shop and they informed me that the car was not even safe to drive and after looking at the quote, the work that was charged to the insurance company was not even done. Significant unresolved damage with the frame suspension and undercarriage. I was told that it was not safe to drive and that if I got in an accident, my passenger probably would die. Horrifying! I have kids and grandkids. I was extremely taken advantage of, and shouldn’t have trusted somebody that seemed nice.

3 /5 Angela Green: Had my rear brakes replaced and the mechanic told me that it was leaking a little and would have to replace it eventually. Went back to have the caliper replaced, everything is fine with that part. My drive shaft broke and my daughter ordered the parts for me. They finally fixed that, but when I went to get an oil changed, they told me that I was leaking Def and that they could tell everything had been replaced. Finally after calling Ronnie he got under my car after about a month and a half to two months and told me that the seal was the wrong size. So why didnt his mechanic tell me we ordered the wrong size? So he gettys on the phone to OReilly and I heart him order 2 seals for my car and they would be here between 4-5pm, this was on a Friday morning and I said that would be fine, Ill go do my job in Brehnam at 3 and then they can fix my car. Well, I went up there at 4:30 and he said he hadnt heard from them yet, but add soon as he does, hell give me a call. I waited and waited, I finally called up to OReilly and they said he didnt place that order and I havent heard anything from him and yet he tells everyone he sees that Im his number one customer, or he does it when Im standing beside him. Do you treat your number one customer like this? I guess you do

5 /5 Frank Castro: Outstanding Service at 411 Automotive – A Mechanic You Can Trust! I have known Ronnie Caldwell for over 20 years, and every time I bring my car to him, it’s usually after I’ve already taken it to three or four other mechanics—spending hundreds of dollars—only to find that they couldn’t properly diagnose the issue. But when I take it to Ronnie, he figures out the problem right away and fixes it right the first time. I never have to come back for the same issue. Ronnie has been my go-to mechanic, painter, and trusted friend for decades. Even when he was in Manor, Texas, he painted my car, provided me with a rental, and ensured top-notch customer service. No matter what time of day (or night), he’s always there to help. His knowledge, honesty, and dedication set him apart from the rest. I recently brought in my 2015 BMW 535i—my pride and joy, second only to my woman—and I’m beyond grateful for the care and precision he put into making sure she runs perfectly. His team at 411 Automotive is top-notch, and I know I can always count on them. Thank you, Ronnie, for always going above and beyond. Your expertise and commitment to excellence keep me coming back, and I truly appreciate everything you do. Looking forward to my next visit!

5 /5 Russell Carter: By far the best automotive repair and body shop I have dealt with as consumer in 40 years of driving. This crew of gentlemen are quick responsive and deliberate with explaining your vehicle issues. I recently was involved in yet another and literally did nothing but drop my car off and it was repaired and returned to my door step in a couple days