Dustin Foss When my car unexpectedly broke down halfway between Dallas and Shreveport late on a Saturday, I thought I was completely out of luck. Thankfully, I found Mims Mobile Mechanics and they proved to be absolute lifesavers!
Their technician, Dalton, was remarkable from start to finish. Despite it being well after normal business hours on a weekend, he was able to get to my location quickly. Most places would have made me wait until Monday, but Dalton arrived with a smile.
What impressed me most was how fast and efficient Dalton worked. He immediately diagnosed the issue and clearly explained what needed to be done. His knowledge was evident, and he fixed the problem in less time than I expected.
Throughout the entire process, Dalton remained friendly and professional. He patiently answered all my questions and even gave me some maintenance tips to prevent similar issues in the future.
Mims Mobile Mechanics has earned a customer for life! I cannot recommend them highly enough, especially Dalton, who went above and beyond to provide exceptional service when I needed it most. If youre in Tyler and find yourself in need of mechanical help, dont hesitate to give them a call!
5 /5
Nicole Morris Overall, pleased with his service and would utilize him again. He was very polite and respectful.
I called on a Wednesday night, he came out Thursday morning. The parts needed had to be ordered and it was a holiday weekend (I can’t fault him for the timing!) My parts came in on the following Monday and my vehicle was fixed by that afternoon.
My only dislike was that the bill wasn’t itemized. I was sent a PayPal link with a description that I wasn’t able to read. Based off of that information, I’m assuming the hourly rate for labor was around the $100 mark-which is pretty standard.
The fact that I didn’t have to tow my car any where, was a huge plus. My vehicle is currently running as it did before it needed the repair. I call it a win!
4 /5