Robert Townsend I Highly recommend Garcia Diesel & Repair Services!
Im from out of town, but have work in the area. Limped my 2005 2500HD Duramax in with a wasted turbo. This team went way out of their way to get me back on the road, and didnt beat me up on the price. I can not thank them enough. They made me feel like family, and earned a loyal customer and friend.
5 /5
Kevin Mease The team at this shop is friendly and generally pleasant to work with, which I truly appreciate. However, I’ve experienced several issues that raise concerns about the quality of their work and communication practices.
On multiple occasions, there were problems following service—such as loose bolts and even a battery that was not reconnected. I also shared photos highlighting issues with the turbo installation, but never received a response. Communication has been a consistent struggle; getting updates often requires repeated follow-ups, and accountability is lacking.
In one case, I was told I needed a new hydraulic pump, but it turned out to be a simple $115 hose replacement. The shop had even offered to buy the machine from me—at a significantly reduced price—based on their incorrect diagnosis. No other mechanics worked on the machine during this time, so the responsibility for the misdiagnoses and the faulty turbo installation lies solely with this shop.
When I returned to report that the turbo they installed had already failed, I was told it wasn’t possible. Only after pressing for a second opinion—something I had to initiate—was the issue acknowledged. They did reply to my review, but failed to address the specific problems I raised post-installation.
Efforts to follow up and provide clear evidence of the issues were ignored. It’s been difficult to reach anyone directly, and the shop has refused to take responsibility for recent work.
There have been recent changes in management, and I sincerely hope those changes lead to improvements in both quality and customer communication.
1 /5