Saltgrass Steak House - Pearland (TX)

5 /5 Tom Bidot: I am writing to share my excellent experience at Saltgrass Steakhouse. Multiple people had recommended the restaurant, highlighting its great food and steaks, and it certainly lived up to the praise. From the moment I walked in, I appreciated the wonderful aroma and the authentic Texas Steakhouse atmosphere. My server, was outstanding—very knowledgeable about the menu and consistently attentive. I particularly valued her excellent recommendations. I ordered the ribeye steak and the ribs. The steak was cooked perfectly and was incredibly juicy with great marbling. The ribs were fall-off-the-bone perfect. I also chose the upgraded Smoked Cheddar Macaroni and the Truffle Fries, which were definitely worth the added cost. The mac and cheese had the perfect amount of cheese, and the truffle fries were surprisingly crispy with just the right seasoning. Since it was my first time visiting and I mentioned I was from out of town, the manager, stopped by my table. She was extremely polite and offered me a complimentary appetizer for my next visit. She also informed me that all breads, soups, dressings, and desserts are made from scratch daily, which is a remarkable commitment to freshness and quality that I truly appreciated. When I realized I had forgotten to add upgraded mushrooms to my steak, the staff handled the change quickly and easily. I was already planning to write a review when the manager asked me to, and I highly recommend Saltgrass. I would certainly encourage anyone to visit and enjoy a steak or anything else from their menu. Everything I had tasted wonderful.

2 /5 Samona Sanders: We are Landry. Club members so when we arrived without a reservation, we were seated within a short time which was very nice. That was about the extent of the positive remarks I have for our dining experience. We ordered well done steak with no pink and received a steak very very pink red. My son ordered a chicken fried steak that was semi bloody and very very pink. It took awhile to get our waitress’ attention then the manager told us she agreed this was extremely undercooked and sent it back to be recooked. This again took forever. In the meantime we had to hunt down another waitress to refill our drinks. When the food did arrive our waitress walked to the table right next to us and not once asked if we were satisfied with the food. We had to ask another waitress for steak sauce that never came out when requested the first time. When we got the bill it was not comped at all. No discount whatsoever. We politely explained that we did not believe that we should pay full price for food that was that undercooked and having to wait another 25 min for food. The bill was then taken back and finally discounted . I will not be revisiting this establishment.

2 /5 Violet Alexandre: We had a very difficult dining experience here, and it’s hard to write this review because both our server, Cedric, and the general manager genuinely tried to manage the situation. Unfortunately, one issue followed another, and the evening never really recovered. We arrived at 5:30 pm and did not receive our first appetizers until 6:45 pm. It began with drink orders that were prepared incorrectly. A dry martini came out the opposite of requested, and a Maker’s Mark Manhattan was served over ice and completely watered down. To the staff’s credit, the drinks were corrected, but that process took about 30 minutes. I was ordering from the gluten free menu due to food sensitivities. I ordered a shrimp cocktail, only to be told nearly half an hour later that there was an error on the menu and the restaurant did not actually have shrimp cocktail available. This left me with only one appetizer option, which unfortunately contained cheese and was pre made, so I could not eat it. The kitchen did make an exception and prepared crab meat for me, which I appreciated. There was also a concerning safety incident when one of my son’s appetizers was brought out in a very hot skillet and the tray was handed directly to him. He was thankfully not burned, but it was a very close call. The plate was taken back to add a handle protector, and then the appetizer was forgotten entirely. I had to remind the staff, and it ultimately arrived at the same time as his entrée. Throughout the night, Cedric continued trying to correct issues as they arose, but the problems kept stacking up. We did not receive our entrées until about 7:30 pm. By that point, my children were exhausted, and I ended up leaving early with them while the rest of the party stayed. I ordered the red snapper prepared gluten free from the main menu, and I want to note that it was excellent. Truly delicious, and unfortunately the only real bright spot of the evening. The server and manager made efforts to make amends, including comping a glass of wine and offering dessert on the house, which was appreciated. Still, after such a long wait and so many missteps, it was hard for those gestures to offset the overall experience. I believe the staff genuinely cared and was doing their best, but the operational issues made this a very challenging and disappointing night out.

4 /5 Earthlynn One: Give AUSTIN A RAISE! He did a great job serving my mom and I last week and we will return in the near future and ask for him by name! The salad could use more fresh romaine lettuce, wasnt as good as Pappadeauxs house salad and i had to pull a few pieces of old rotten lettuce and inedible ends out that shouldnt have been in the salad. Hopefully next time that would be better. I like the string beans my mom had, wish my chicken fried steak came with 2 sides not just mashed potatoes now. I think it used to be, but all restaurants are CUTTING CORNERS SINCE TARRIFS AND RECESSION, INFLATION IS HITTING THE U.S. HARD. Things will get worse, this will make 2008 look like Candyland so go out to eat while you still can, because the prices will rise and quality will continue to plummet until they go out of business as many are! Small business owners like myself havent been in business for awhile so I know this too well. 2026 has a long list of changes and this economy and bad jobs report will all signal the end to the US as a whole. It wasnt too busy and no restaurants are packed like they used to be. They did better than most and well returning soon.

5 /5 Steve Saenz: We stopped in for lunch with my daughter, during her visit. She attends college in the area and made some free time for Mom and Dad. This restaurant was a perfect mid priced lunch spot. The waiter, “Darius” was pleasantly professional and attentive. The food was very well prepared and tasty. We’d definitely return for a that special luncheon or evening meal. Soothing atmosphere as well.