4 /5 Elizabeth Garcia: We decided to go to this area for dinner tonight! The food looked great and we were excited to try something new.
We got the Gyro Plate, Meat Massouka, Baklava, Baklava Cheesecake, and Lebanese tea. The Lebanese tea was amazing with tastes of lemonade and rose water. We absolutely loved the hummus and baklava!!! The gyro plate and meat Massouka was really good as well.
What we didn’t love was the baklava cheesecake that was not on the menu. When we asked the waiter how much the cheesecake was, she said around $5. Unfortunately, she lied to us because the bill was stated the cheesecake was $8.95.
The service definitely needs improvements. The staff did not communicate with one another. The waitress did not know the menu well. She grabbed our drinks unexpectedly and didn’t tell us she was refilling them until she came back 5 minutes later. The dessert she brought was not completed with pistachio and chocolate toppings and the manager grabbed our desserts after seeing our table and had them fixed…Another server had to double-check our order to see if they were correct in giving us salad… the service was all over the place. Fortunately, the manager came out and talked to us. He let us try some olive oil that was amazing with the hummus.
At the end, we found out the waitress was new. I understand that it takes a while to get used to a new system, but to not check the price of a menu item you are promoting is wrong. If you do not know something, then you should tell the customer that you need to double check or find out the answer from management.
Overall, great food, but the service needs major work. I appreciate the manager trying to make up for the issues of the waitress, I loved the story he told. The waitress underpricing an item by double was not okay. Also, the price for each plate was a lot for what you get.