McDonald’s - Groesbeck (TX)

1 /5 S H: Worst experience at a McDonalds ever and Ive had a few bad ones. Ordered through the mobile app and waited in curbside parking for 30 minutes before deciding to go inside. I was told it would just be a short while longer for fries. Waited at least another 15 minutes. Finally received my order and surprise, all my food was cold, including my fries! All of this after watching multiple cars go through the drive thru receive their orders and leave.

5 /5 Philip Hall: We were passing through and ordered fish sandwich with no tartar sauce. Wound up with tartar sauce anyway but we were already back on the road. Called and spoke with Lacy and she took my name and said they’d make it right. We stopped in today on another trip through town. YES indeed! They did make everything right. They want above our expectations. Will be stopping by again on our next trip. Great make up experience to correct a prior mistake. Thank you Lacy!!!!

1 /5 A G.: Waited 20 minutes for a hamburger, nothing fancy. Was asked to pull into courier parking to wait, after 20 minutes, it never arrived. I went inside to ask for a refund and saw orders made and delivered within 1 minute. I had to wait 5 minutes to speak with someone.

2 /5 Joshua Simon: This is a kiosk only store which is fine but half of them are broken, the ones that work are out of receipt paper and even after multiple people complained they didn’t refill it. They are also using Big Mac patties for the Quarter Pounder, there is no napkins ketchup refills etc unless you ask for it and getting someone’s attention unless they are bringing an order up is very difficult.

4 /5 Angela Miller: The food was hot and fresh. You do have to wait along time to order and to get some one at the register. The bathrooms were clean. The dining room had trash everywhere but its becuase they had a big crowd . They look like they are missing workers