III Palms - Tyler (TX)

5 /5 valarie dotson: I had to give a review for this restaurant. I came and decorated on 11-22-2025 for a 50th birthday party.. the customer service was extremely exceptional, they were accommodating, nice and polite as well as the valet guy. He was so helpful, and I apologize for forgetting his name. He helped bring things into the restaurant and to the car. I can’t be so thankful as far as being a vendor. The managers, the staff was over the top!!! Words can not express the gratitude that we experienced at this restaurant.. The world need more staff such as the staff at III Palms. Hats off to this restaurant again!!! Great job!!!! By the way the food was also good. I just had to express the customer service here!!!!!

5 /5 Amy Lynn Briscoe: I would give III Palms 10 stars, if I could! We were there as a party of 8 for dinner. From the minute we pulled in, we were treated like royalty. The atmosphere, service & flavors were all spot on. From valet parking, pre-drinks at the bar, appetizers, wine, dinner & dessert, everything was impeccable! For appetizers, we tried the crab cakes, pork belly & peaches & burrata- all delicious & beautifully plated. For dinner, I had the filet & it was cooked perfectly! The finale was Bananas Foster for dessert, made fresh at our table. We drove over an hour to try this restaurant & it certainly didn’t disappoint. We cannot wait to visit again!

5 /5 Britton Ponthieux: my fiance and i went to III Palms for the first time last night and it was amazing . i made a reservation prior and told them our occasion and they took it upon themselves to decorate the table and have a bottle of champagne on ice ! the service , food , and atmosphere was 10/10. Our server was Allison and she went above and beyond to make this night special for us. highly recommend

1 /5 celeste mcmillan: Worst steak EVER! SO disappointing! We came here on Sat to celebrate my birthday. We ordered the Tomahawk. It was so under cooked that it had virtually zero juices. And let me stress... I like med rare to even rare meat. But this was tough, chewy and tasteless. To top it off, the young lady that sliced it table side has obviously not been trained to cut steak properly and butchered it (see pics) It looked like a toddler had taken kitchen scissors to it. Big pieces... little pieces... thin pieces... thick pieces... it was a joke. See pics. Not at all ALL how a Tomahawk should be served. Especially for $108 for a steak! The only thing that was more disappointing than the presentation was the taste. Almost inedible. Gave it to the dog when we got home. Total bummer for a LOT of money. The vibe was great and the service was good so this place has the potential to be a great restaurant. But bottom line... this is a STEAK house and they should know how to cook, season and present steaks. Unfortunately this is not the case at this point.

2 /5 Alisa Thomas: I made a reservation for New Year’s Eve dinner expecting to sit inside the restaurant, it never occurred to me we wouldn’t. They sat us in a detached building on the terrace. To use the restroom, I had to walk across the terrace, in the restaurant, and then across the restaurant. The worst part was it was freezing inside this building, and the ambience wasn’t near what the restaurant was. It was tables and a tv with a picture of a cozy room playing on YouTube. No decorations. We had to ask 3 times to get bread. My husband never got a tea refill and our potatoes were actually cold. Not even warm. The steak was rare when asked to cook it medium. They did take the steak back and cook it more, but our potatoes were cold. From the time we were seated to when our food came was over an hour. Our bill was almost 250 just to eat cold food and freeze all evening. We will not be back.