JOHNNIE We have used the hospital, emergency room and doctors several times over the last two years and I can tell you that they are nice, clean and the food is great! I had to experience NW for surgery and then back to Hfd for swing bed and I will take Hereford any day over what I had in Amarillo. Now most of the staff was nice up there, but the rest were not and the rooms were tiny. Food was gross. I had a different set of doctors stroll through everyday. Not really concerned with me, just viewing the broke bones. So, To Hereford Hospital keep up the good work YOU are appreciated!!!!
5 /5
Kevin Bradford I submitted a request about a pricing inquiry due to continuously receiving bills after my deductible was met. I promptly received a call regarding the situation and was advised that I was over charged and I was actually owed a refund between $1500-$2000 dollars. The gentleman did inform me the process would take time that they had applied my pre-payment to a different account which is what caused the confusion but ensured me it would be made right. I submitted an additional request for them to reach out to me to let me know the status of the situation as I totally understand rules and regulations. This has been going on now for at least 4 months and only received one phone call which was fantastic that he had identified the issue. Unfortunately they do t follow through on their commitments. Being in the service industry my self I understand sometimes you are overwhelmed which is why I submitted a second request. Unfortunately this also fell on deaf ears. Watch out for shady business tactics and being over charged for services. Do your research and dont make the same mistake I did! I am happy to pay a fair price for services rendered but not being taken advantage of! I hope this situation is prevented by my detailed review.
1 /5
