Keywords: establishment,gym,health,point_of_interest

Orangetheory Fitness - McAllen (TX)

Address: 🏡 5800 N 10th St #110, McAllen, TX 78504
Phone : +1 (956) 331-2181

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJDyzIvEqhZYYRM-LbnABg84E

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    Lizbeth Vidaurri: Do not waste your money on this gym membership!! Daniela, the front desk employee, and Denny, the front desk manager, were both unprofessional and displayed unprofessional behavior. I cancelled my membership because, despite multiple visits, staff members often appeared more interested in their phones and personal conversations than in helping members or maintaining a welcoming environment. Additionally, I observed that the equipment was not consistently maintained or cleaned, and basic standards of professionalism and courtesy were not consistently upheld. These experiences have created an uncomfortable and unprofessional atmosphere that has discouraged me from continuing my membership. I will be taking my complaint to corporate, FTC, and BBB, as they seem to smirk and roll their eyes when you express a complaint. They wont be laughing when they open an investigation into the unprofessional and unhygienic codes they continue to display. The general manager needs to do a better job of training their staff, as this reflects the companys overall performance. I hope they close this location, and people stop giving their money to corporate gyms. There are plenty of small gyms in South Texas that deserve support.
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    Ivonn: 5-star⭐️experience! This gym has an incredibly welcoming environment that makes working out a joy! The creative and varied workouts keep me engaged, and the mix of cardio and weights is perfect. I highly recommend this place to anyone looking for a supportive and fun fitness community!
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    Estela Ramos: ⭐️⭐️⭐️⭐️⭐️ A+ Customer Service – Huge Thanks to Danny! I recently visited this gym and was absolutely blown away by the level of customer service. From the moment I walked in, I felt welcomed and supported. The entire staff was friendly and helpful, but I want to give a special shoutout to Danny – they truly went above and beyond to make my visit exceptional. Danny was not only professional and knowledgeable, but also incredibly approachable and kind. Whether it was answering my questions, helping me get set up, or just making sure I felt comfortable, Danny made a huge difference in my experience. The facility itself is clean, well-equipped, and has a great vibe – but it’s the people that make it really stand out. I’ll definitely be coming back, and I highly recommend this gym to anyone looking for a place where you’re treated like more than just a membership!!!
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    Nora Longoria: I have never been a “gym person” but after one week at OTF… I’m sold! Workouts are great and the coaches are awesome! Coach Mario knows his stuff!!!
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    Faith Gallegos: Employees need to do a better job at ensuring people re-rack their weights or do it themselves. The amount of lazy people who attend this gym is baffling & annoying. Expanding this gym is great but it only meant more opportunity for lazy members to leave a mess. 6/24: NOTHING has changed / improved. This place continues to be a disgusting mess.
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    Suzanne Polderdyke: Hey friends! We are at a new RV resort so have switched our gym. We will spend the next 6 weeks visiting Anytime Fitness Edinburg. All I can say is “Wow”! We walked in to a gym where three staff members were cleaning. Of course, the place was spotless. The variety and condition of equipment was fantastic. What a wonderful place. This gym is owned by the same people who own the one in Brownsville. They will open one in Mission very soon. The quality and commitment from their employees, managers and trainers is superb!
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    Garcia John: Gym is getting worse. Weights are damaged, missing, or scattered on the floor. Gym bags are a tripping hazard. And machine cushions will leave scratches. Most of the TVs dont work. Toilet areas are almost always dirty and smell. Other Tru Fit locations have employees placing weights back, cleaning, and keeping Gym organized. What happened here? Place is on a fast decline.
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    Beatriz Jeannette Contreras: As a busy sports mom, I’ve been to my fair share of gyms and training facilities, and I can confidently say this one stands out above the rest! The coaches are the best! They know how to push you without overwhelming you, and their energy is contagious. Highly recommend for any parent looking to stay strong, healthy, and inspired!
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