What Clients Are Saying about Kendra Scott (on GG)
5 /5 Michael Hollier: Super nice brand new store. Really nice staff to help with your shopping.
1 /5 momo: All Kendra Scott stores do not allow full returns back to the original payment. Please beware before you purchase, it is STORE CREDIT or EXCHANGE only. The cashiers will tell you they take returns, but when you come back to return it is a different story.
5 /5 Joseph Trinh: Phenomenal visit, first-time here at this location! Mariasofia was extremely helpful with navigating options and making great selections, including reaching out to other locations to find select items. She was knowledgeable, very patient, and made this visit easy (for someone that doesnt shop jewelery reguarly). Confident in my purchase today and happy with the overall experience.
5 /5 Melodi Moore: Always a pleasure to visit the Kendra Scott store at Baybrook Mall and absolutely love the new larger location. I visited on a busy summer Saturday afternoon to buy a thank you gift for someone who has helped me set up an out of state event. I didn’t know the age of the person or what she would like, but I really like to promote Texas brands and am a huge Kendra Scott fan.
I received so much help and was able to get a really nice gift within my budget with the help of Elonie, Isaac and Hannah at the color bar. I made sure the manager, who you can tell does a fantastic job, about the attention and thoughtful appreciation to the customer by those she manages how enjoyable my experience was and now I want to share it with you. Worth a trip to the store versus ordering online.
Thank you all!
5 /5 Yesenia: Had a color bar party for my birthday at this location. Noehmi and Iszach are amazing!! We had so much fun choosing our jewelry. This location has always been my go to and will continue to be my favorite.
Cynthia Salazar: Top notch customer service! The ladies in the front l were so sweet. I was needing a charm added and it was gana be ready until later on during the day. I live out of town and couldn’t wait. They went ahead and helped me right away! Thank you so much ladies Teresa and Jessica outstanding help!
Dominic Mokry: SCAM! BEWARE! Went to Fredericksburg for my birthday and saw some cool knives in their window. Decided to go in and treat myself to a nice present. The salesperson told me the knives were $190 and that he could sell them to me for $130. In hindsight I should’ve already known that it’s sketchy. He told me the knives were made in Arizona and that I could look up the maker to see for myself. I really wish I had checked right then and there. He ended up selling one to me for $120.
After I got home I decided to look up the knife and to my dismay found out that the exact same knife is being sold by the manufacturer for $28 with free shipping. I felt so ripped off and of course they have a no return policy. After this experience I would never feel confident buying anything there ever again. Horrible that people in what seemed to be a respectable venue would take advantage of people like that.