Keywords: establishment,finance,jewelry_store,point_of_interest,store

KAY Jewelers - Houston (TX)

Address: 🏡 303 Memorial City Mall Ste. 291, Houston, TX 77024
Phone : +1 (713) 464-1623

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJgzPM-JbEQIYRXeKnIPYkX-g

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    • Ortega Jewelry & Repair - Houston
    Gabriel Flores: Where did Ortega jewelry move to? Need my ring resized came here years back and now Ive returned to an insurance company to replace my favorite jeweler...
    Valu+ Pawn - Houston
    Carol Shippy: For nearly 20 years Valu+Pawn has been there for me around every corner that life has taken me. They offer respectful service and solid value for my items. I highly recommend Value+Pawn for all your unexpected financial needs and assure the quality of your experience!
    Mosqueda Sisters Jewelry - Houston
    Gabby Flores: Most predatory and bitter owners. Parking in the back was empty and I parked in the spot of a specific shop I was planning to buy from on my way back from getting kolaches. Parked for 5 minutes and my truck was gone. $300 to get it back and the lot was empty. DO NOT PARK ANYWHERE NEAR THEM YOU WILL GET TOWED. Horrible business and people.
    Labora Jewelry - Houston
    DONALD ROE: I really appreciate their help in customizing me and my wife’s jeweler. It was a great price and done in a timely fashion. Thank you guys soooo much. I will be back very soon to buy more jeweler !!! Thank youuuu
    James Avery Artisan Jewelry - Houston
    F M: Very helpful staff. Loved the organization of the staff and kindness. If i couldn’t find the items they directed me to the right store that had it!
    Van - Pasadena
    Claires - Pasadena
    Angel Alvarado: My husband and daughter went to Claires in Pasadena, TX, to use her birthday gift cards—two gift cards of $25 each for a total of $50. My daughter, who just turned 7, was thrilled to spend her own money at a store she recently discovered and adores. She picked out $91 worth of items. Knowing she would exceed her gift card balance, her father planned to cover the difference. However, when they reached the register, they encountered a problem with the gift cards due to a sign indicating the internet was down. Understanding the situation, her dad decided to pay the entire $91 with his debit card. To his dismay, the transaction was declined, and the cashier had the audacity to ask if he even had $91 in his account. Frustrated by the comment, he left the store and took her to another location. I later called the store to speak with the manager about the cashiers inappropriate remark. I explained that Claire’s is not a necessity store; its a place for children to indulge and enjoy, so its reasonable for him to have the means to spend on his daughter’s birthday celebration. When I asked the manager if she thought the cashiers question was appropriate in front of a child, she showed little concern and remarkably dismissed my concerns. I pressed her by asking whether she would find it acceptable if, in a similar situation, a cashier questioned her ability to pay after a declined transaction. The manager rudely insisted that she wouldn’t take offense, claiming she understood the circumstances. However, I pointed out that the internet issue should have led to a more compassionate response rather than a judgment about his account balance. Then, the manager falsely claimed they had a line of customers waiting, but my husband confirmed there was no one behind them at all. Its disheartening that a manager would respond so dismissively and unprofessionally to a customers valid concern. Claires is a place where young children shop, and it’s concerning to have someone with such poor customer service skills in charge. This situation could have been easily de-escalated with a simple acknowledgment of the cashiers mistake, along with an apology and assurance that they would address it moving forward. Instead, the manager opted to be rude and dismissive of my concerns. Ive already reported this situation to 1-800-Claire’s, but I would greatly appreciate the opportunity to speak with her direct supervisor.
    Thanhs Jeweler - Houston
    matl4j: Mr. Thanh is very patient and easy to work with. I travel over 35 plus minutes just for his work. His work is great!!!! Excellent customer service and very friendly.
    Forever Jewelry - Houston
    Y55 Q: Terrible experience. I bought a bracelet for my son’s birthday. I went back the next day because it was too long. They wanted me to pay $70 to shorten it! I asked for my money back and they said they couldn’t. They told me I could trade it for something the same value. I got a different and shorter bracelet for a lower value, and they kept the rest. Highly recommended you go somewhere else.
    S & B Top Dollar Gold - Pasadena
    Jessica Smith: I had to turn around and walk all the way back home in the heat. You cant even find the place. It was a waste of time and I really needed to get there and get some money.
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