2 /5 Jen Robertson: The store is nice and the staff is very friendly. I have had some jewelry repaired and appraised over 3-4 transactions that were great! Because of the good experiences I took some jewelry to consign since my parents have passed. Bad is an understatement for this process! I had appraisals on both pieces within the last 15 months and on one I was offered less than 10% of the appraisal (keep in mind on consignment) and the other 18% of the appraisal. The more expensive item (the one offered at 10%) he quickly raised to about 20% of appraisal. The final offer, keep in mind this is consignment so he doesn’t have any money in this inventory, was 23% of appraisal. I declined the offer. First, this is terrible for anyone that is in a hard position that doesn’t know the value of their items. Second, the fact that he increased it that quickly tells me (not that I didn’t know this) he knows what he is doing and is trying to take advantage of people. It made me sick!
If you need a repair or appraisal, they are great. Buying jewelry there… I don’t know, but I would definitely negotiate!! But I would NOT recommend them to sell your jewelry!