Estefany Velez I was really looking forward to a relaxing pedicure, but my experience was very disappointing. When I arrived, I wasn’t asked which pedicure I wanted—the tech just did whatever she wanted without giving me a choice. She told me to pick a color from the wall, but when I asked for the same shade in gel, it ended up being much darker and not what I wanted.
The water was scorching hot, to the point that I couldn’t even put my feet in to enjoy it. The tech didn’t adjust the temperature until it was time to rinse off the exfoliating scrub, which made the experience even more uncomfortable. On top of that, the entire pedicure was rushed—she finished in about 15 minutes and was on the phone telling someone she was leaving soon.
The worst part was that she cut my cuticles so aggressively that I bled. The polish was also poorly applied, leaving a bubbly finish. Overall, I felt rushed, uncomfortable, and disappointed. A pedicure should be a relaxing experience, but this was far from it. I wouldn’t recommend this salon unless they take better care of their clients and improve their service.
1 /5
