19 Best Insurance Services in San Antonio, TX

Guadalupe Chairez I was about to start my insurance policy and they lady that was helping me she had an attitude no wonder that place is empty. I told her where the vin was at and she said in a rude way I know where it is at. Trying to be smart with me. Thats not how you treat customer and not even a smile to make you feel comfortable. Didnt get her name but shes a Hispanic lady

Sylvia Castellano This place is good for car and house insurance the people here very helpful

Ashley Lozano My Insurance Group is awesome! The whole team is great, Carrie and Lawrence are extremely helpful and knowledgeable. I have 3 different polices with them and they find me great rates even with a 17 year old driving. Yikes! Thank you for great service which is sometimes hard to find nowadays.

Kagan Blackburn Lesley at My Insurance Group made getting insurance for my business a smooth and stress-free process. She took the time to understand my needs, explained all my options clearly, and found a policy that offered great coverage at a fair price. Her responsiveness and attention to detail made me feel confident that I was making the right choice. I truly appreciate her professionalism and friendly approach, and I highly recommend her to anyone looking for a knowledgeable and reliable insurance agent.

Derek Hernandez Working with Pablo was great. He found my quotes for home and auto and made sure the coverage was comparable to my previous insurance to make sure I was protected. He was able to communicate through email, text and phone and had my policy issued quickly.

Nicco Vasquez I bought a third vehicle and decided to reach out to Fidelis to shop car insurance rates for me. Pablo was extremely helpful in finding me a rate that beat my current insurance. All in all I’m paying less for 3 vehicles than I was for 2 vehicles. I saved about $300. Pablo also helped me find a new renter’s insurance policy. The process was quick and easy, I recommend Fidelis.

Shandrielle Williams On May 22, 2023 10:13am. I recently visited your office to pay my car insurance, and unfortunately, I was disappointed with the customer service I received. The young lady at the front desk did not greet me with a “good morning” or a smile—there was no warmth or acknowledgment at all. I handed her my information and card, and she processed the payment without saying thank you. While she did say “have a nice day” as I was leaving, the overall interaction felt cold and unprofessional. Good customer service goes a long way, and I believe a simple greeting and a little courtesy would have made a big difference. I hope this can be addressed so future visits are more pleasant. Please do better Selena Iracheta

GloAngie Miranda Rights 02/17/2025 I have called multiple times this week. And today Ive called several times. Once I heard some girl laughing and then the other few times to get hung up on. Ive continually have asked for my insurance card to be sent. I am paying for a service and for you to do your job. But They quick to take that money.

Larry Guerrero Eva was the best. Quickly and professionally took care of my insurance NDS. Totally recommend Insurahut to anyone looking for good , affordable insurance You will be surprised as to how much money you can save with these people.

C lightning Eva showed professionalism, understanding & patience with me. She is very knowledgeable with her profession & accommodating to my needs. I was very satisfied with her service.

D Kline Sean W. Is a very knowledgeable and helpful agent. He took the time to answer all my questions and talk me thru what the best coverages for my buck would be and why. And just days after I switched to Ellis Insurance, our brand new car was hit by hail. They didn’t give us any trouble. Just took our information, sent us where we needed to go, and took care of us. If you’re on the fence about switching, call and talk to Sean. He’ll answer your questions and give you peace of mind for whatever you decide.

Tom I went to Ellis Insurance and Michael McGruder based on a recommendation from a friend after our Travelers Homeowners Insurance, through GEICO, skyrocketed with zero claims. Michael switched us to Foremost (via USAA), with essentially the same coverage, and saved us nearly $2K. Michael is friendly, professional, and extremely thorough!!

Alvarez Leticia Trujillo (Letty) This location of Freeway Insurance has always provided me with excellent customer service. I meet with Matilda today to transition my insurance to a new vehicle I purchased yesterday. The flow of each step was easy and fully explained. Matilda’s superior and excellent customer service made me feel comfortable, confident in my choices, and I knew what to expect for monthly auto insurance payments. I even checked the app and all the information was updated and accurate. Thank you Freeway Insurance and Thank you Matilda for all your excellent customer service.

Julio Guandique I had an amazing experience working with Clarissa! She went above and beyond to help me find the best auto insurance deal. She was fast, knowledgeable, and explained everything clearly. Thanks to her, I’m now saving money and have better coverage. Highly recommend Clarissa if you’re looking for someone who really cares and gets the job done right!

Alice Bratton I have been a customer for 4 years now. And I have always been satisfied with my agent, Miguel Guerrero. He takes his time to explore and look for the right health plan that is best for me. Miguel has lots of patience with his clients. I remember first time I spoke to him, we spoke for more then an hour. We went through several health insurance plans, until I was satisfied. never once rushing for me to make a decision. So call Miguel Guerrero and he will try his best to get the right plan for you.

Chiquis Ortiz Alamo Ranch health insurance heroes were able to assist me in finding affordable health insurance in San Antonio. Wow Miguel really helped me out. Call him today if you need help you won’t be disappointed.

Larissa Nieto This company is a let down they are no help they keep sending my husband back and forth keep giving him the run around the lady Areli that helped my husband does not answer her phone calls because he needed more information on a payment that he made. Don’t waste your money here go to a better insurance company because when something happens she ignores calls and other employee just send you back and forth they are no help I wish I can give 0 stars !!!!! Very upsetting Update: I had to remove my bad review in order for her to give us a call back and possibly a refund of some of the money my husband paid now she’s ignoring calls AGIAN and no refund this place is ridiculous please don’t waste your money here because like I siad when something happens she will ignore you and give you the run around luckily we found another insurance with better communication and better payments!!!

George Tijerina Well people don’t come here unless I wanna get robbed for ur money n ignored and blocked from numbers cause ur trying to get a refund didn’t even use the services for more than a day n they took 142 away they offered to give me a refund if I took bad reviews off but were scared I put them back up so I didn’t get anything but a blocked number just bad business the lady Areli is the responisble

Ruth Espinoza Great service Alondra provided great customer service really friendly did everything over the phone received the best quote

Julia Garcia Great service and amazing staff! Everyone was professional, welcoming, and made me feel completely comfortable from start to finish. I truly appreciated the attention to detail and friendly atmosphere. Highly recommend!"

Cat B. Hector was incredibly thorough and well-informed while helping me compare insurance plans and rates. He carefully explained each option, making sure I fully understood and felt confident in my decision. Excellent customer service

Rosalinda Turuda This was the fastest and easiest experience in finding the insurance I was seeking. Thank You so much to Juan C. Simon for making this an easy process, for helping me find what suited me and within my budget. He was very professional, respectful, and showed awesome customer service. He was very thorough in all the available options and brought comfortability with my decision. I highly recommend and send all those I know his way.

DENISE Cruz Loy is the best ! We emailed her at about 7:30 PM. She had a quote for us by 9 PM. She worked late On our quote and make sure she understood our business to get us the perfect coverage at the best rate. Very easy to communicate with very responsive and most of all patient. We are new to the transport business and she literally took care of us from step one to step 10 with no hesitation. I highly recommend. For any type of business, looking for commercial insurance Or for any person that is looking for personal insurance as well

Colleen Dietz This is a wonderful insurance group. Loy helped me find the best coverage for our home and autos. She was very responsive, quick, and knowledgable! I’d recommend them to anyone wanting the best price for the best coverage!

Jessica Esquivel Called in today to have a vehicle swaped. Munich was so AWESOME! She helped me with no problems, quick, easy!!!! The service Munich gave was the best, she made sure everything went smoothly!!!! One happy customer!!!!

Leo Sanchez Rosa Escalante was amazing in helping us in looking for our car insurance took her time in getting us the most economic price I highly recommend freeway insurance in 1111 fair ave b. They are the best

ian mendoza I had an amazing experience working with Ruth! She went above and beyond to help me find the best deal for car insurance. Thanks to her outstanding service, Ill continue choosing Texans Choice for my insurance needs. I truly appreciate the great experience you provided me with, thank you so much!

jose espinosa Roger shopped around and found the best rates for my auto insurance coverage. He is very helpful and very informative. Ive never had this type of help from other insurance places. Always going above and beyond for the customer. Keep up the great work Texans Choice!

Mary Alvarez Thank you so much Juanita Carrion for your assistance in renewing my car insurance. She is very professional and took the time to find the right insurance for me. The office staff are very friendly and make you feel welcome. They all exhibit great customer skills and are very knowledgeable in their work. Thank you again Juanita.

Tliah Paris Jennifer Gonzalez worked with me. From the time I walked in the door, she greeted me with nothing but good vibes! She was able to help me find affordable and comfortable insurance for my pockets. Thanks so much for working with me guys!

Efren Barcenas Jennifer took great care of Me and my Wife today. She made sure that We got what We needed and was very professional and hospitable. Awesome service. Would 100 % recommend to anyone looking for a good company to get insurance with. Located on 9355 Culebra Rd. Thank you so much.

Deborah Villarreal Jennifer provided SUPERB customer service. She was informative , friendly and provided explanation and detail with the process of our policy. I appreciate her professionalism and will choose to use their services.

Jay Hernandez Eddy was great and helped me get insurance on my vehicle!! Would definitely recommend!! Thank you !!

Carlos Castillo Elena, very helpfully with my car insurance needs. Very professional and courteous. Recommend La Familia Auto Insurance to anyone looking for a Good rate on Auto Insurance.

Nicholas Valenti I have been working with Jim Boren for several years now. He is very kind, knowledgeable, and professional. Jim has been a great help to me and is just the type of person I want to be working with for my insurance needs. Im a financial advisor and I appreciate his expertise, and the client experience Ive had with him.

Federico Reyna James was extremely helpful in saving us a large amount of money by finding perfect rates that met our needs. We were grateful for the time he spent in seeking the best rates for our home and vehicles. Thanks to James, we are saving thousands this year. Much appreciated.

Mindy Reed Sonya is very informative and kind. Been my agent for over 10 yrs now.

robb daman I got the curbside service and payed over the phone- nice no contact options