Versona - Irving (TX)

1 /5 Citizen 000001176: I sure wish I would’ve read the reviews before buying a few things here for my wife for her birthday. These ladies at the store in Irving m, TX are insanely rude and extremely unhelpful. I had to call the corporate office and it took over an hour to get things resolved on a return. They said “they were just following policy “.,…. Ok…..but still extremely rude! I’m pretty sure you can follow a policy without being a jerk! And when a guy walks in, you might want to even try a little harder because it’s hard for us to walk into a woman’s store like this in the first place!

1 /5 kp: They have some nice collection of clothes but sad to see they have really horrible staff. The 2 ladies working there are so rude, impatient and need to take some class on customer service.

5 /5 dlewis11380 L: My wife absolutely loves this store, so why not do a review, awesome customer service, great selections to choose from and they are taking the proper service to make sure you are safe with no dressing rooms available do to Covid-19

1 /5 LauPau G.: Horrible customer service and felt very discriminated. I entered at 7:55pm to take a peek at a dress I’d seen on IG and the lady who was speeding towards the door states in an annoyed voice “we close in like 3 minutes, what did you need?!” I state I was gonna peek at a dress. When I left, she went to unlock the door for me at 7:59pm and didn’t say anything to me, not a thank you or have a great day. All this happened while there was actively 8 people in the store shopping and paying. The dress and purse I wanted were there but I decided not to purchase.

1 /5 Ravish K. Singh: I am not sure if they treat same way everyone. I was there for almost half an hour and two ladies who were supposed to help me, didn’t bother to come and ask for what I am looking for. In same campus, I went to Hallmark. They were so good to treat customers. And help me to find what I was looking for. Five stars to Hallmark and zero stars to Versona.