1 /5 Andrew Bhatia: My second time here. Last time 2 young ladies were cursing. I showed them grace. Today, I walked in men’s room to try in about 7-8 pairs of slacks, not knowing they close that down (per elderly lady). I said I’ll be done in 5minutes, she once again visitors and said I’ll give you 2 minutes. In hurry I tried my stuff on and walked out. Once i started walking towards the cashier, the elderly lady shouted SIR, come here. Take this basket with clothes and give it to cashier. As I was shocked. She stated they close at 6:45pm. As I was unaware. I spoke to Jose the sales manager, and discussed with him and his response thank you for letting us know. My question is? Is it
My job to do what she asked me to do, while she went and sat down on the chair in the Men’s attendant room? I understand people get tired, especially provably her too, but call a customer (an adult and treat them with this is absolutely absurd. It’s quite clear that employees to management are very unclear of their duties. I will call the corporate to speak with the VP on Monday.
Ridiculousness. Wow !