1 /5 G C: 2/24/2024 at 2:30pm myself and my brother were shopping at this Express location in the Irving mall. My brother asked Dwayne to open a dressing room to try on the clothing. "Can you open a dressing room?" was met with shouts of "HELLO? HELLO?, HELLO?" loud enough other customers turned their heads at the commotion, Dwaynes behavior caused an unnecessary scene. Confused, my brother says "hi.." only then does Dwayne do his job. However, while walking to the dressing to unlock it, Dwayne back talks to my brother, saying, "I NEED PEOPLE TO SAY HELLO TO ME FIRST."
After this exchange, I caught Dwayne giving us a stank face twice. People this ignorant & sour faced should NOT be working in retail/customer service.
I also have reason to believe this was racially motivated since Dwayne was overly polite to people of his same ethnicity and impertinent to us.