T.J. Maxx - Sugar Land (TX)

5 /5 Kasey Ly: I had such an incredible experience during my latest visit to this jewelry store. The selection of jewelry never fails to impress me, and I continue to be amazed by the exceptional customer service provided by the staff. Every time I visit, I discover a wide variety of beautiful pieces and always manage to find fantastic deals.

1 /5 Kentasha McMorris: Discriminatory Environment for Black Women I am writing this review after multiple extremely uncomfortable visits (the last 2-3 times) to this specific TJ Maxx location. As a Black woman living in the area, the experience has been nothing short of hostile and discriminatory. Shopping here has become a deeply triggering and distressing event. I suffer from severe anxiety, and it takes considerable mental effort to work up the nerves to simply come out in public. The staff and management at this store make that effort worthless. During my visits, I have been aimlessly followed around the store and continuously stared at by multiple employees. This practice is not only exhausting and insulting, but it signals that I am being treated like a suspected criminal just for being a Black woman shopping in my own neighborhood. The anxiety and stress caused by being profiled and treated in this manner has actively triggered my vertigo and severe panic attacks while in store . I am simply trying to shop normally, and instead, I am met with a hostile and unsafe environment. Shame on the management and staff for creating and maintaining this actively hostile atmosphere for Black women. I know for a fact I am not the only one experiencing this, as there are multiple threads in our local HOA groups discussing identical experiences, all shared by Black women. Address your discriminatory practices, hold your staff accountable, and provide proper training. I will not be returning until this culture changes.

4 /5 J Rios: Great products at a better price than most stores. This location offers a wide selection but I do wish the mens selection was larger. Other than the lines my visit has always been positive.

1 /5 Juanita Blanco: I am giving one star because the lines to checkout are ridiculously slow it takes so long to pay for a few items. I have never visited a T.J. Max these are bad. 2 cashiers for a large city plus the same cashiers have to make price tags because one of my items did not have a price tag that delayed even more she left to find another item I waited even more for her return. No Thank you I will not return to this location.

4 /5 Joshua Bailey: T.J. Maxx is a decent store. They have a wide range of household items for decor or furniture to choose from. This location is organized well and clean. My only suggestion is to improve the customer service here. The front desk register folks are not too sociable or helpful. They just seem to be there to get you out of the store. Overall, decent experience. I would come back, but not recommend this place to my friends.