Cavenders Boot City - College Station (TX)

5 /5 CJM: I stopped in last week to try on a black wool Rancher’s vest. The XL fit a little snug, and they were out of stock on the 2XL. A gentleman approached me and offered to order the 2XL and have it shipped directly to my home, which I really appreciated. Thanks to his help, the vest arrived in just two days. The 2XL fits perfectly and has plenty of pockets. It’s extremely warm when layered with a flannel and an overcoat, and it performed very well during the freezing weather we had this week. The only downside is that a few of the snap buttons don’t fasten properly and tend to pop open with minimal movement while working. I’m currently looking for a remedy for the snap buttons. Overall, I really appreciate the excellent customer service from the young man at the College Station location and his willingness to go the extra mile.

5 /5 John “Wally”: So we asked everyone where do we go to find cowboy boots? Almost everyone suggested Cavenders. They have a lot of stock. And western wear in general. Enjoy.

1 /5 Kristi Mann: I went in yesterday February 22. I was in the women’s boots section for at least an hour. I had one person ask if I was doing OK. Did everything myself then went up to the counter to pay. It seemed like there were five girls behind the counter talking. Handed a girl my boots to buy them then another girl came up and decided to do the entire rundown of how many people she helped to the girl that I’m speaking to while I’m just standing there. A third girl grabbed the boots and rang them up. Seemed a slight bit inconvenience that I ask for A box. Which by the way is not the box for the pair of boots that I purchased. I shouldn’t have to feel like I’m bothering your employees to buy something. I will not be back

5 /5 Lucas Hiney: I went in with a hat that I had acquired from a completely different business and Michael was incredibly helpful and kind as I juggled my kiddo and trying on the hat after he reshaped it for me. 10/10 will be back because of his great service!

2 /5 Pedro Gonzales: I go in thinking Black Friday is probably the only time I can actually afford some decent boots. I go in and 2 vultures are standing around in their nicest fits all spiffed up talking about only getting 4-7 boot sales. They do ask if I need help finding anything and I respond “something affordable”. I’m then incorrectly quoted a size recommendation that left me embarrassed and struggling to get the boot off I’m a 12R and he recommended a whole size down 11D and he directed me to the clearance section and walked away. Felt like a slap in the face seeing him assist some mom with her son and daughter asking them all the questions, what’s your price range, is there a specific style, what’s the occasion….. growing up I couldn’t get my momma to spend $20 on me, what makes yall think anyone looks forward to drop $230+ with half assed sales and salesman. I’ve honestly never been more embarrassed. Ik I don’t look like the type that belongs in a pair of boots but it meant something to me and this experience sucked.