Cato Fashions - Midland (TX)

2 /5 alicia Yharte: Need to change store hours online

1 /5 Betty Davis: I went in the store to shop for July the 4th and to at least spend 1,000 of my bonus money there since its been a while , I picked up a few items , prior to that I hurt my ankle I mention it to her as I came in store and even though having a appointment to see Dr. the next day I was trying to find something.It was a customer at the desk , my voice was in distress I in the process of falling so I ask if the short lady could help and it was a emergency and she act as if it was a inconvenience and she could have called the the other lady , “she said with a you can wait voice “ but not observing the situation I was so afraid I was gonna fall my knees was getting weak I was trying to get to a seat but I had cloths in my hand so I prayed and held on to clothes rack , so after making it to the seat in corner from the other side and sitting for a while she never checked on me , so I got up to make it to the door by that time I said I want spend a dime in that store, the other tall lady help me , show compassion and took the cloths cause I wanted to put them back and not cause more wrk for them but she help me I just moved here from Dallas and I want to thank the tall slim lady for her compassion , I will order online from here out . The store loss that good sale be mindful how you respond to people as a customer service it makes a difference. Thank you !

1 /5 Breanna Logan: Not sure who the middle aged woman is that typically closes the store and parks her personal vehicle at the front door but she is so unprofessional its insane. This was my 4th-5th time encountering her and how she still has a job there is beyond me. Went in at 7:15 once and she sighed loudly and said "we close soon just so you know". This time time she locked everyone in the store at 7:42 when they close at 8 and then complained loudly to the customer in front of me in line about how she should just quit. Was throwing bags and clothes around and having a tantrum. Then finished my transaction and said "Ill be right there the door is locked." Im sure she intended to finished with the other customers she had locked into the store first though. Catos is becoming infamous for POORLY behaved employees. Its sad.

1 /5 Michelle Villareal: Came to the store and it should be open at 11am. The employee walks in 5 minutes until time to open with food. We waited for 20 minutes after 11 am still no sign of opening soon. There was 6 customers waiting and everybody just ended just leaving. Not a good way to run a business. But sure easy way to run customers off!

1 /5 Andrea: They followed me around like I was going to steal something they got onto my daughter because she trying to find me some matching jewelry. All the clothes looked the same. Young people will have a problem shopping here. They need to broaden the variety here. A little customer service wouldn’t hurt either.