Burlington - Fort Worth (TX)

1 /5 Bree C: Terrible location. I found an item Ive been looking for the last 7 years at a good price, and waited in checkout to buy it. There was only 1 cashier scanning the customers items every 45 seconds and purposely taking her time so she can chat. After waiting 5 minutes with a line forming behind me and noticing the customers cart was still very full, I asked if another associate could open a second register. The cashier immediately said no, Im the only one here despite seeing at least 3 other associates walk around behind the registers. I gave the item I wanted to the security guard since the entrance into the store was belted off (making it easier for shoplifters to take items if they wanted to) and I walked out. I dont care if the price was good. If the customer service is that bad Im fine waiting a few more years for what I want.

1 /5 Jenny Gonzalez: I had a disappointing experience during my visit with one of the manager/employee not sure what she was she was a tall thin woman with dirty blonde hair color she was noticeably rude and appeared uninterested in her job. Her attitude made it clear that customer service was not a priority, and the overall interaction was far from pleasant. I expected better professionalism and courtesy

4 /5 Grace Harris: I visited the store recently and noticed that the restrooms were quite messy. It would be helpful if there were staff assigned to clean them between shifts. Other than that, the store is a great place to shop and offers a wide variety of options to choose from. It would also be beneficial if the fitting rooms were open more frequently, as the ones in the front only have two available

5 /5 Smiley Face: If you like good prices and good clothes, you will love this store. I come here often to shop and Burlington does not disappoint. The store has a lot too offer in a clean package. This Burlington is very clean. The clothes are not on the floor, the shoes are neatly arranged, and the miscellaneous aisles are organized as well. The cleanliness of the store really amplified the shopping experience. The employees were very nice and helpful. They assist you with whatever you need. There’s also an employee at the entrance making sure nobody is stealing. TLDR: nice, clean Burlington with kind employees. 5/5⭐️ would recommend

1 /5 Diana Carretero: Store is extremely messy, I understand the need to put merchandise on the floor to sell, but this is not retail friendly. How are you even suppose to look for merchandise or in general move a shopping cart through the aisle. Dont waste your time here.