Madewell - Austin (TX)

5 /5 Julie Winter: This is part of J. Crew so lots of denim, clean lines and preppy. Great jewelry and I love their shoes. Leather and canvas bags are reasonably priced and monogramming is free, while your wait. Sales staff was super friendly and helpful on our visit. No pressure, just very competent. Dog friendly too!

5 /5 Chryssha Guidry: Had to come leave a review because I had such a great experience today at the store. Gabby was amazing! I came in looking for a vibe for an event and she went all out to find me looks. Many I hadn’t tried before and I ended up really loving! I had some of the pants held and couldn’t make it back today but will be back to definitely purchase! I don’t think anyone has ever helped me so much. It really helped my anxiety and made me want to continue coming back to this store. Give her all the raises!

5 /5 Scarlett Hao: I love Madewell for their leather goods. Bought two pair of boots from them, both lasted me years, high quality at reasonable price. Plus sometimes they have good promotions. The atmosphere here in the store is relaxing and inviting. If you’re just walking around window shopping, staff here won’t bother you with a lot of “engage the costumer” awkward questions. But when you need help they are always ready to help. Really appreciate that.

1 /5 Tracy OHargan: I visited Madewell at the Domain this morning looking for a solution regarding a defective pair of jeans. Unfortunately the brown leather tag has started bleeding down to the pocket. Ive had these jeans less than a year and was told over the phone that Madewell would stand behind their product up to that point. The sales associate at this store would not exchange the jeans and only offered $20 off a new pair. If youre thinking of purchasing a pair of jeans here understand costumer service is inconsistent and you may be stuck with stains on your jeans. Unfortunate.

5 /5 Arianna Taggart: Absolutely wonderful shopping here! Everything is clean, well organized, and well maintained. I cannot believe the high level of assistance I received! So friendly and helpful from multiple employees! Im so impressed. Huge shout-out to Cat for going above and beyond in helping me!