American Eagle - College Station (TX)

1 /5 Shelby Tran: Prior I had given this place a nice review. However, I went back a few days ago in hopes of finding a gift for someone. I cannot believe the way management 1. Speaks about customers with them in the shop and 2. How they verbally abuse their staff. Not even a care in the world that someone could very clearly hear it too! Shame

1 /5 Janet Saucedo: I went there while I was on vacation I was waiting in line one the associate was checking out a customer the manger was on the next cashier she look busy I didnt want to interrupt her I waited for her to call me over once I got there she tells her coworker "I hate when people cant think for themselves" I cant believe the disrespect the rudeness of this Manager I confronted her after my transaction was done and I said "you need to be nicer" after that she started cussing at me I did leave and cuss at her back I will not tolerate stranger especially a manger disrespect me when I did nothing wrong she needs a time out for acting so childish while having a manger title do not go there. Go travel where you are welcome not this store

1 /5 yosi Rodriguez: Not sure what her name was but I’m assuming she was a manager there considering her arrogant attitude. She helped attend us at the register but when me and my mother started speaking Spanish in front of her, her attitude and face changed talking to us. Extremely discouraging when buying from here. Her customer service skills disgusted us. And we felt offended as we feel like her attitude towards us was racially motivated. I definitely think whoever working there is over 30 needs their attitude checked for customer service. A person with that attitude should be working at the back, not the front register. Other than that. Every young female working there that seem to be in their 20s are always kind…

1 /5 Manisha Gabhi: Ju was absolutely TERRIBLE. There is 0 reason she should still be working in retail based off all these terrible reviews about her. I have never in my life came across such a rude and disrespectful person in the entire city of College Station Texas before. Very disappointing customer service.

5 /5 Faith Kay: Went in today to make a return from an online order and Gianna was super helpful! Not only helped me make my return but also exchanged part of my order and had the new item shipped to my house!! She’s awesome!!