1 /5 Dayna Bickham The Constant Creative: First, support staff cannot take care of meds or answer medical questions because the doctor is rarely here. You have to call the Houston office. You will 100% of the time get put on hold. They are rude, do not communicate, never return phone calls and treat you like you’re lucky to even speak to someone. Jessica the MA in Houston for Dr Montenez is the worst. I scheduled a removal of an old IUD and a new insertion to happen at the same visit. I called more than a month in advance for pain management meds to be called in to the pharmacy before the procedure. I called again 2 weeks out. Then I called not once, but twice, the day before. I had an extremely painful 3 days post-insertion last time and did not want to go through that pain again.
Do you know what they called in? 2 - 250 mg pills of naproxen. That is Aleve for those who don’t know and Aleve makes pills in 500 mg doses. That might touch a mild headache, but not the pain I experienced and expected again from this procedure.
On top of that, I am a VSG patient and cannot have naproxen or aspirin based meds now. They know that! They do not care if you are in pain, if you have issues with meds, or if you have underlying conditions which need special attention or if you have questions. I do not know why they are even doctors or in the medical profession at all much less in Women’s health.
I highly recommend you RUN away from this doctor. The staff is horrible, the doctor has no real bedside manner, (she acted as if she was doing me a favor by seeing me every time I was there) and they often call to cancel or reschedule your appointment because they don’t want to have hours in Angleton that week or the place is getting remodeled.
