Brazoria County Appraisal District - Angleton (TX)

5 /5 Kenzie Murphy: I just have to give a shout out to this office. We are first time home buyers and have been in our home for almost 4 years. We were unaware we didn’t file our homestead exemption and have started that process this year. As you can imagine I had a few questions about the forms, process, timelines etc. I have spoken with someone there, I feel bad for not getting their name, a few times and she is always very helpful and patient with my questions. I recently also did an inquiry online to get an update on status of our homestead exemption. The next week I received a voicemail from “Letty” letting me know the process and where we were at. I did not return the call as she answered my questions in the voicemail. She called me again this week to make sure I received the voicemail as well as making sure we did not have any other questions. I’ve learned in my “adulthood” a lot of things that deal with the county/city/state are a HEADACHE. But these two women have been a delight!

3 /5 Harish T: I went in for my in person protest hearing today. First of all no Parking spot was available. So I was trying to figure out by stopping in reserve parking where one lady stop me and said you can’t park have to go back and find some parking outside. So finally I found parking on someone else property not the county parking. I think it was some private business. Check in on second floor was quick and easy. Person there was friendly. My appointment was for 1:15 pm but I waited till almost 1:45 to get my named called in. So always have extra time even if you have the appointment. Staff personal was very friendly I show them pictures and estimate for the repair as well as comps to reduce their value. Which she did without any problem. Over all I am happy with the service. No parking and wait times two negative things.

5 /5 Brian Christiaan: Yesterday , March 22, 2022 I went inside the brazoria appraisal district office full of anxiety, due to being unsure of how my visit would go. Ms. Lettie Warren & Ms Bridget Simmons, due to their professionalism, patience , and compassion made all of that anxiety and worry disappear immediately. There are many people who disregard the sacrifice of combat veterans and are disrespectful to veterans. Not these two women of character who saw I was taken advantage of and it was so embarrassing, yet their candid sense of humor and loving spirits encouraged me, put a smile on my face , and sent me on my way with joy. I was sad and humiliated going in , leaving out I was happy and I think I was singing to music all the way home. The entire office was peaceful. The other ladies may not have said much but the office was extremely pleasant and I am grateful for that. THANK YOU ALL!!!!!!!!

1 /5 Jessica Casados: When you contest they claim to be unbiased and independent. However, they only listen to a women from the city who does not appear on camera. We provided accurate comparables which they they claim to look at but then told us they didnt care. Two out of three of the citys comparables were 400 to 500 ft² bigger than ours. They claimed ours was in a superior condition which is why they had the right to use those comparables. However, our house needs a new roof and had single pane windows. Explain to me how our house is in Superior condition to homes that dont have those very expensive problems? Lastly, they refused to put in all of her exemptions, though the City said we had to speak to them about it. However the off camera female state that was not part of what this meeting was about and that we would have to call customer service to get that dealt with. The same customer service that we already called that told us we had to talk to them about it. The refuse to discuss it. The off camera female was disrespectful cut us off when we were speaking and was rude. After about 5 minutes they claimed that we were out of time so we had to end the discussion. However, the reason why we didnt get the full 15 minutes was because they failed to send us the documents that they were using as evidence. Probably because they knew wed freak out when we saw that they were not true comparables and that thus did not give us time to accurately dispute them. They cherry picked their comparables to suit their narrative whereas our comparables were in fact true comparables done by a real estate agent. The same that you would look at when purchasing a home. Lastly, instead of taking our comparables and the off camera females comparables which should have been treated as equal and use the two to find an average they instead used exclusively hers. They never truly reviewed our comparables to tell us why ours were unacceptable or why they were not taking them into consideration. Instead going with solely her comparables they raised the value 10% the max legally allowed. To summarize, its a waste of your time. The woman from the city is rude and disrespectful. The primary gentleman who speaks is disinterested and dismissive and does not review, truly review, your evidence. They do not care what evidence you present. Theyre not going to review it and theyre going to do what they want to do anyways.

1 /5 Steven Thompson: Price gouging in 2023, value has been going up but no one is getting raises and we arent seeing these kinda prices anywhere else, they are straining every American here and when I called and the operator said let me let you speak to someone else it hung up. Good job at making yourselves lol guilty as hell.