Vivian Spa & Nail bar - Harker Heights (TX)

5 /5 Saumnya Hart: I had to leave Studio nails after the manager laughed after I received the worst service I have ever experienced at a nail salon. But this place is amazing! I have been coming here since October 2024 and am always pleased with the quality of service. They really know how to take care of their customers. From the fresh fruit cups to bottomless glasses of margaritas, this place is a must visit!

2 /5 Nneka Pilgrim: I went here to get my nails done exactly 10 days ago, and pictured is what they currently look like (and I haven’t been doing anything crazy with my hands). As you can see I’m missing two nails because they just popped off, and the others are lifting. I’m extremely disappointed because I paid $90.00 for this, and it’s crazy that for that amount of money my nails lasted 10 days. I called to see if I could at least get the two that popped off fixed and they said that because it’s been over 7 days I’d have to pay. If that’s their policy then fine, but with two nails coming off and the lifting it was clearly just a bad set. I decided to cut my losses and find somewhere else to remove them and get a new set because with the lifting of the others I’m sure they’ll pop off soon as well. I’m giving it two stars because the atmosphere was at good at least, but I won’t be back to get my nails done here again.

5 /5 Chelsea LaraRangel: Amazing experience here. I initially went for a removal and came back for a pedicure because the vibes were immaculate! The lovely lady (Suzie) who did my pedicure should win awards. I would absolutely recommend this place to anyone looking for an amazing massage and quality pedicure. She surprised me at the end with a short neck and back massage. It was just the cherry on top of the Saturday! Thank you so much Suzie. Lovely place full of lovely people!

1 /5 • Luhnaye: The lady who did my pedicure was great. The older woman who did my gel manicure was horrible. I greeted her when I sat down and that was the last she spoke to me or listened to anything I said. I told her I DID NOT have gel polish on my nails already and that it was regular polish. She used a drill to take it off and I told her I’m sensitive to the drill. After I jerked away a couple of times because she was being so ruff with the drill she ask does it hurt. Like girl duhhhhh! She switched drills then I once again asked her can you just use polish remover to take it off. She said no. And I continued telling her when she was hurting me until she was done. She was pushing hard with that drill. When she cut my cuticles she made me bleed twice!!!! She got even more rude when I asked her to cut my nails down. Rolling her eyes at me. She didn’t even file my nails after clipping them my thumb nail looked like the top of a stop sign. She never ask what length I wanted and I even showed her a pic of short nails. There was no language barrier she was talking to other ppl just not me which I’m okay with but at least listen. When I was finish I was so annoyed with the results but I just wanted to pay and leave as fast as possible. My cuticles where bleeding, gel was put on sloppy, and it is visibly lumpy! I went to pay thinking at least it’s over and I just won’t tip her (making sure to separate the mani pedi charges so the other lady gets the 30% tip) but this lady put me in for a gel take off when I told her multiple times I had regular polish on my nails. I told the manger it was wrong and he believed her. I just left cause I wasn’t about to argue with 3 ppl. I honestly do not recommend, you can have all the fancy things in that salon but invest in better customer service and workers that can do a simple gel manicure. The hand massage at the end was 15 seconds each hand and ruff she pulled each finger like she was trying to pop a knuckle which she did on a couple and rub some lotion. Like lady I could rub some lotion on my hands. If you do decide to go then pick a younger age tech. When I was sitting there doing nothing I was listening to them and they were so much nicer to there clients. Oh my friends were still in the salon when I left and they watched them talk about me as if I was the irritating problem. The photo were taken right after walking out of salon.

5 /5 sonya steptoe: I just moved to the area. Didn’t have a home nail/foot placed. I decided to try out Vivian’s spa and nail bar (Google) and my experience was one to remember. I was greeted with a smile, no waiting, shown to my seat and offered a beverage. My experience ended with a job well done. I never had my feet feel so revived. I definitely will be back.