UMC Health & Wellness Hospital - Lubbock (TX)

5 /5 connie vance: I had my first appointment here today and this is a great place,!! Upon entering. I needed a wheelchair and the people were extremely nice and helpful. I also went to the lab and the lady at the checking was very very nice and helpful. The person who took my blood was another exceptional experience.

5 /5 Matt: Ive recently been having several of my appointments at the Health and Wellness Center. Its been nice not having a half mile hike across the parking lot and everyone there is SO nice and helpful. Even the other patients are nice. My last MRI took half the time, being on a newer machine. The more appointments I have there, the better.

5 /5 jennifer case: Wonderful experience. The staff took excellent care of my mother. They listened to us, and helped make a very scary experience much better. The nurses on the acute care unit are incredible, and Dr. Grey and Dr. Reed were great.

1 /5 Addysen Martinez: I went for imaging back in April for a lymph node on my neck that is still enlarged. It was a referral from my PCP, because it had been several years and we just wanted to check it out and make sure everything was still normal. After the ultrasound, the ultrasound tech Maria led me out, and there was still some gel in my hair in that area of my neck. I went to sort of comb it out with my fingers, and she thought I was touching my neck/my lymph node, and rudely told me, "it would go away if you stopped touching it". I just wasnt expecting such a snarky comment, I honestly forget its even there and my PCP is the one who wanted to get an ultrasound done, it made me feel like she thought I was overreacting about something that has been around for almost 3 years. It seems small, but this one experience will keep me from returning to this hospital completely, and if you are getting an ultrasound specifically, I would suggest somewhere else that has more genuine, good-natured professionals working.

1 /5 Amy Cawthon: Came to emergency room due to spouses ankle extremely swollen. Only 3 other people in the waiting area. We have been sitting here 3 hours now with swelling getting worse and pain as well. No offer to elevate or ibuprofen after paying $250 copay. Very unprofessional and not concerned. Never will be back and dont recommend.