UMC Family Medicine at Orchard Park - Lubbock (TX)

5 /5 Brad Jones: The entire staff at the UMC Orchard Park clinic were incredible. They were highly flexible in accommodating myself and my wife with an appointment at the same time. We appreciated their willingness to see and hear from both of us and our individual conditions and needs. We left feeling grateful that we have this wonderful facility with a professional staff so close and convenient to our home.

5 /5 Linda R: Dr. Weiss and staff are absolutely fantastic. He listens and spends whatever time it takes with you to understand your issues and to help you get to the root cause. Hes the perfect blend of traditional and functional medicine. He has, of course, the traditional background, but also is well-versed in other complementary treatments. Highly, highly recommend!

5 /5 Shar Merchant: Dr. Chris Weiss is awesome. I had not been to the doctor for years until I got a general check up a couple of years ago with Chris. Since then I had a few health concerns pop up and every time Dr. Weiss was able to help out every time. He is genuine and sincere and I truly feel like I am getting great help and building a relationship with him. For someone that did not like to see doctors for a very long time, I actually enjoy visiting with Dr. Weiss. I look forward to him being my source of primary care for many years to come. Thanks Chris!

2 /5 Melissa M: Constant issues with this place, and I can’t even get fully treated here, I have to find a different provider for a basic, common problem. The first nurse prac I saw here was horrible, argued with me about treatments I 1. didn’t need and 2. didn’t want, was condescending, and straight up told me she didn’t know anything about endocrine issues before she then tried to prescribe (incorrectly) and treat them. Thankfully she is gone, but the frustration with the office remain the same. The scheduler is also the worst, I’ve waited over 3 months for a referral that was completed on my NP’s end for 3 months now, and STILL HAVE NOT BEEN REFERRED. I called and was told she’d call me back, and of course she didn’t. I ended up finding a provider on my own. I had an issue with the scheduler before, and so has my mother who goes to this office, with them assigning us appointments and letting us know when they are via mail, rather than calling and asking what works with our schedules. It’s a waste of our time and is so inefficient. Also, calling the office is annoying as well since they hardly answer and it goes to voicemail 90% of the time. I’ve never seen that office busy so I’m not sure why they can’t answer phones. All in all, if you’re looking for primary care, find it elsewhere.

5 /5 Amanda Hartman: I didn’t like how the office seems to advertise itself as a “walk-in” clinic, but then seemed initially put off that I wanted a “walk-in” appointment on a Saturday morning, 20 minutes after they opened, with NO PATIENTS in the parking lot. THAT frustrated me. HOWEVER, I was able to get an appointment scheduled for a few hours later; which was convenient, as I live five minutes away from the clinic. Erika, the NP was FABULOUS! I would DEFINITELY recommend her, and I would DEFINITELY see her, again. The clinic was clean and light and bright, and the staff friendly. I will go back, if I have a need that requires such.