1 /5 Barbara Noble: My daughter who is a single mom of 2 little ones is a student at Brazil’s port college was charged 175.00 for services not rendered! Stephen said her appointment was at 1pm where she was told 2pm when she showed up they had already charged her credit card for 175.00 and she didn’t get her hair done. Now I’ve heard of doctors and dentists charging a fee for missed or cancelled appointments but NEVER for that much! A 20-30 fee is applied. I have been going to Kayla there for years as I’ve taken my daughter however with this “new policy” we will be looking elsewhere for our hair needs. It’s a rip off to gouge people this way! And the sad part was Stephen didn’t even seem apologetic for this.