Troys Auto Care - Temple (TX)

5 /5 Kelsey Souders: I work over at BSW and as I was pulling out of work today I got a nail in my tire. I immediately called the closest tire shop - Troy’s Auto Care - and asked if they could help me. They said they had my tire in stock. I drove down the road and they were able to get my tire off, repaired and back on in less than 30 minutes. I chatted with Troy in the office while his guys worked on my tire and everyone was so friendly. This would not have been my first pick of places to go but I will be going to them from now on for all my car needs! So grateful for their kindness and help on a late afternoon!

1 /5 Cody Allen: Was gonna bring my wife car here for brakes, called to get a quote and spoke to some guy with no care to be on the phone. He spoke with what I believe was a mouth full of dip, I dont know, but he didnt seem to happy he had to answer the phone. Its a wonder little shops like this stay in business. Probably just happy serving the few locals folks they still have coming in. Well I have lived in this neighborhood for 3 yrs and bought a house here. Im not leaving for a long time, and Ill be taking my business anywhere but here.

5 /5 Scott Richardson: My experience with Troys was amazing. My daughter was traveling back to Oklahoma from a visit to Texas and I get the call from her that the car just quit on I-35. We on the other hand are in Florida, I call several mobile mechanics with no luck but I called Troys and while they did do mobile service said that they would do all they could once the tow got her there. Just a short time later they had her back on the road and luckily it was just a sensor. Thanks for all the help!

1 /5 Miguel Dolcine: If Google had 0 starts this is what this shop would get! #1 horrible customer service. I went for questions. Is like the onwer was upset and didnt want to speak to me. Maybe because I am Big and black. 2, this shop scam my mother. Took the car in for service. Oil change and change spark plugs. They didnt do anything. Came to find out the car still had old brunt spark plugs. And to find out the car didnt have new oil little to none. This place is a scam!. And I cant stand people who scams. I dont recommend this place. Im forced to work on my own car. I dont know what mechanic to trust in texas. Thank God for you tube. You tube work great when it come to working on your own car....

2 /5 StovesAreDumb: Dropped my car off with them, they didnt give me a specific time to drop it off, then they called later that day to tell me my car is being worked on and theyd call when it was done, about 2 hours later I realized they probably werent going to call so I went and picked it up. 130 dollars for the diagnoses alone, 550 dollars for them to fix it. I decided not to do the repair, went home, and ordered the part after looking up what part I needed. It took me 20 minutes to replace the damaged part with a quick YouTube search. Absolutely absurd pricing for at most 20 minutes of work and a 90 dollar part, especially when some places offer free diagnoses. That said the guys inside were friendly and quick with the paperwork, so they get a star for that.