1 /5 Brianne Sargent: -89 stars would be fitting. don’t come here unless you’re just driving by and waving. i’m not sure where to begin. every service provided could have been done by me at home for far less money.
my partner and i treated our daughter to a manicure and pedicure for her birthday. we decided to get pedicures along with her. i’m no girly girl by any means but i like my pedicures done a certain way. my water was cold the entire time and even though i got clear polish, it’s pretty standard to use more than 1 coat. my feet lookin pruned like i’ve been in the tub for 3 hours.
my partner’s pedicure is awful. they gave her the wrong color at first, then when the polish was “removed” it wasn’t removed all the way. once the “correct” coat was put on her nails just looked dirty because of the subpar nail polish removal. cuticles were NOT trimmed properly nor were her toe nails filed evenly. 1 foot looks completely different than the other.
when i explained to the manager that my partner was not satisfied with the the service, she tried to first “fix it” and my partner explained that she just wanted the polish removed and that she didn’t want to spend any MORE time there. there were almost 3 attempts at fixing her pedicure. when i then tried to explain that she was not just concerned about the polish (which the manager offered a discount for removing the polish), but that the entire service was unsatisfactory, here comes the “you people just wanted stuff for free”. we ALL know what that means, so i ABSOLUTELY turned up. just because we’re telling you that ONE out of THREE of us was completely unsatisfied does not mean we are trying to pay for absolutely nothing.
the police were called and the manager said “call them. they come here all the time”. all of the red flags could have summoned moses from the dead to part the red sea. so, boom. she keeps cutting my partner off (which we have videos) when she’s trying to speak calmly, saying a bunch of disrespectful RACEY stuff and being rude. when the police finally came, she morphed into another person. and had the nerve to CRY. smh.
if you want to waste money and argue with the manager, this is the perfect place for you. if you actually want a reputable manicure or pedicure, i’d advise NOT going here for that. you might as well get stevie wonder to do it.
be blessed, beloved.