1 /5 Meg Graham: I was really hoping for a good experience here, but unfortunately, my visit was disappointing. The removal process for my acrylics was very painful—they used a tip to pry them off, which ended up damaging my natural nails, causing bleeding and discomfort. My nails were also cut very short without asking, even though I was growing them out. I requested adjustments to the length multiple times, but after being ignored, I eventually just accepted them.
Now, hours later, my fingertips are very sore, and the gel polish is uneven, flooding into my cuticles. I truly wanted to be okay with the results and just go somewhere else next time, but the pain makes it hard to ignore. Given the experience, I would really appreciate a refund.
I hope this feedback helps improve future services, as nail care should never be this painful.
