1 /5 Alicia Cano: If I could give no stars, that would be generous. I paid for them to pull 4 wisdom teeth. I paid over 3k out of pocket and they told me that the insurance would cover the rest. I went in, they only did 2, I kept trying to get an appointment for the other 2 and they were rude and said it would be 4-5 months out, I talked to my insurance, they have told me that they did infact pay for everything and with the insurances calculations, the dental office still owes me over 1700.00 dollars for the incomplete procedure. The billing office is trying to add charges to that days visit to get out of paying me what they owe me. I am fine with them not wanting to do the rest of my teeth, but I would like my money back to go to another dentist. Its a shame that I had been there 4 yrs plus without insurance, paid everything cash, and now that I have insurance, they are trying to rob me of my hard earned money and take advantage of me. I DO NOT RECOMMEND THIS BUSINESS. They will not see me in person, they will not give me my dental records, they will not talk to me on the phone, they will not talk to my insurance company, they actually hung up on my insurance . Very poor customer service and they are thieves.
