TANYA R. GRUN, M.D., P.A. - Abundant Health! Family Medicine - New Braunfels (TX)

1 /5 Michaela D: Ive given this office chances and after our last visit plenty of time before writing a review, hopeful that this was not the way Dr. Grunn would allow her office/ staff members to treat her patients. To our disspointment, inhumane, discrimination, neglect, disrespect (the list could go on) is being allowed. I would not wish this type of treatment we recieved by this staff particularly by the front office receptionist and her clinical director. When I say we, a CHILD was involved. Make sure you check all your charges, and follow up with any complaints you may have. Those go through the worst part of this office and Im almost certain arent seen/ heard by the doctor whos reputation is being represented by these certain type of employees.. With many complaints from multiple people nothing has changed and they have allowed them to still work there. The ONLY reason we have continued to try make it work with this office is Sierra the PA is AMAZING! Grunn has been good for quick basic visits but never has appointments, from what Im told she is slowing down, so we dont see her much. Just sad she is allowing her pratice to loose respect and value.

5 /5 Tiffany M: I absolutely love the team here. I’ve been seen by this practice for years and have had very positive experiences. There was even a time I had a very bad panic attack at another doctor’s office, they reached out to my PCP here and that evening I received a phone call just to check in on me to make sure everything was ok. They genuinely care about your well-being, and don’t minimize your concerns. I have never been rushed through an appointment or ever been made to feel like I wasn’t a valued patient. Any recommendations they have ever had for my care have been discussed WITH me, and never forced on me. I have Sierra as my provider and she is the best!! Vicky at the front desk is always so awesome, too! This team is definitely professional, compassionate, and respectful. I’m very grateful for their care!

5 /5 Traci miller: Both my kids and I have been patients of Dr Grun and her practice over 13 years and couldnt be more happier with them. The staff and doctors at Abundant Heath have always been amazing and super helpful. Anything weve encountered from immunizations to serious illness, they always make sure we are taken care of. Most recently, weve been seeing Amanda and she is awesome!! Does a great job connecting with patients and making us feel like our concerns are top priority. I would highly recommend this practice to anyone looking for a medical provider.

5 /5 Sabrina Roberts: My Mom was extremely confused shortly after my Dad passed away. I was able to get her in quickly. Blood work, urinalysis and chest X-rays were ordered. All came back negative. We were both treated with compassion and care from everyone in the office. My phone was constantly ringing and they waited patiently for me. Staff called a couple of times to check on Mom after the appointment. Office manager helped me with the appointment while she was with her very sick father. I am also a patient of Abundant Health and have been for years. I receive Adult ADHD care also. I am pleased with the testing process and all it entails. It has been very challenging for everyone in the medical field since Covid. I always appreciate the care Mom and I receive.

1 /5 Reina Liles: I’ve been a patient here since before they moved location and have had some of the worst experiences. Sierra is lovely, but I had to stop going because of the receptionists. They are always extremely rude and even caused me to have a panic attack. Today, I called to make an appointment out of sheer necessity and was once again met with the most awful woman i’ve ever spoken to. I have on multiple occasions been refused refills on my medication, even if my appointment was a week away, because I hadn’t been in for a check up. A few months ago, I came in for my appointment and the receptionist told me she wasn’t able to tell me how much my appointment was going to cost. I tried to leave as I wasn’t comfortable being seen without knowing the cost, and she charged me a cancellation fee. If you want your health to always be a question mark, this is the place to go—-I was contacted about this google review by the manager. After being spoken over, my concerns disregarded, and being discriminated against about my age, i was then hung up on and called “little girl”. Since leaving a review, instead of them trying to see my point of view, I was dropped as a patient. Clearly, they do not care about anyone or their experience, they only care about how their office looks, even though they proceed to be awful. To the manager I spoke to today, if you’re so concerned with your office’s image, maybe treat your patients with a little respect.