2 /5 mike ho: My third visit to this location was very uncomfortable. While waiting, a guest had concerns about his online booking which led to a back and forth bicker between staff and the guest. The guest could have approach the situation better, but staff should be aware that there are other guests around, and shouldn’t use mockery/jokes after the guest had abruptly left the store. When it was my turn, the stylist had never cut a fade before, and recruited help. For the next 30 minutes, I felt like a training subject between a stylist and the student. The student start asking the trainer if there is anything she can do to pay her back, the trainer said no it’s your haircut I don’t want anything to do with it. I didn’t want to be rude toward the stylist trying to learn, but she should have made me aware before I sat down. After a 30 minutes class, the stylists asked if there was anything they could do to fix my hair- what? They didn’t offer a wash, or clean me up. I was extremely uncomfortable and unhappy, I just wanted to leave.