5 /5 Soseh Parseghian: My husband and I went in as new patients for a regular checkup and to schedule a deep cleaning. The front desk folks were so professional and proactive. They had the best attitude and customer service skills.
We have visited many dentists in the past, both here in Austin and in CA when we lived there, and let me tell you that Smile Solution has one of the best and top-notch equipment.
The aesthetic of this office is so lovely: clean, modern, not too much clutter, very bright, and inviting.
Dr. B is so knowledgeable and friendly. He examined our teeth and oral health and provided options for any needed dental work. We appreciated that he offered options and didn’t just choose the most expensive treatment. He was detail-oriented and thorough in explaining what was going on & what needed to get done.
Upon finishing with Dr. B at the checkout, they provided us with the estimate cost document, which was amazing because you know right there and then how much your out-of-pocket cost for future treatment, if any, is needed. You don’t have to go home and wait for a call or email to know how much you have to pay and decide if you want to go forward with the treatment, especially if youre using insurance and part of the treatment can/will be covered by insurance.
I also enjoyed meeting the dental hygienist, who cleaned my teeth well. She took her time and did not rush to clean my teeth, and I appreciate that she didn’t just “polish” them with some device and call it “deep cleaning.” It’s safe to say I now have squeaky clean teeth.
We are so happy with the services provided to us at Smile Solution and have found an office that we will be visiting for any dental work in the future.
