1 /5 Sylvia Garcia: I made an appointment with Laura since last week for today at 4:00 PM. She texted me to confirm, and I called yesterday to ask about guidelines and customers and she told me she had only scheduled two customers: one at 11:00 y one @ 4:00. I called twice before I arrived but she didn’t answered. I even texted her and she didn’t respond When I arrived at 2 minutes before 4. She was coloring another customer, told me that she was very busy, that if I wanted to wait. If she had answered my calls or texts, I would have rescheduled. I left. She was very unprofessional and rude.