5 /5 Ngoc Huynh: I’ve been going to Serenity Dental in Round Rock for about two years now, and it’s easily one of the best dental offices I’ve been to. The space is always super clean, and the staff are consistently friendly, professional, and welcoming. They make what is usually a stressful experience feel calm and manageable.
Dr. Hersheal Aggarwal has been wonderful from the start. He’s warm, approachable, and has a gentle way of encouraging better dental hygiene without making you feel judged. Switching to a new dentist can be nerve-wracking, but he made the process easy and comforting.
Over the years, I’ve had cleanings, fillings, and teeth whitening done here. When I was nervous about whitening for the first time, Dr. Aggarwal checked in with me afterwards and helped eased a lot of my concerns. The results turned out great, and I felt well taken care of the entire time.
One thoughtful touch I really noticed is the personalized welcome message with the patient name on the TV every time I come in. There have been a few times they misspelled my name, but they were always receptive and quick to fix it when I brought it up.
Earlier this year, I shared that I had been furloughed, and Dr. Aggarwal generously comped my fluoride varnish. It was such a kind gesture during a difficult time, and it meant a lot more to me than he probably realized.
There’s plenty of parking since it’s located in a large shopping center, and they’ve got a reliable system with email and text reminders that makes scheduling and keeping track of appointments super easy. If you’re looking for a new dentist in the area, I highly recommend Serenity Dental.