3 /5 Patricia Campbell: I decided this salon because of the reviews, but was disappointed. I had an appointment scheduled for 330 w Heaven.. I waited 45 minutes before asking how much longer. The total wait past my appointment was 1 hour. When I got in the chair I wasnt really sure what I wanted but for a 200$ cut I thought maybe the stylist would tell me what she thought was best since its her profession. Heaven then told me I needed a protein treatment which was a 50$ charge so of course Id like to be educated why instead of feeling like she was out for my money. She got an attitude, I had to ask her was she okay before we started my appointment because I assumed what I was paying for came with some kind of information without an attitude.
Also I dont want anyone with an attitude in my hair, there was another young lady (employee) that walked up to her while she was washing my hair and asked her was she okay...
long story short I left with crunchy curls which I wasnt hoping for 330 was my appointment, didnt leave until almost 7pm. I guess you cant really trust reviews. 3 stars because her attitude did get better but still very disappointed by the service, and the lack of care for peoples time.