Glam House Hair Salon - Houston (TX)

5 /5 Natasha Herrera: Enjoyed my wash and style with Jocelyn! She did exactly what I asked and was pleasant throughout the appointment. Will definitely book again!

5 /5 Bianca A: I had a pleasant experience with Grace and I’m very grateful for her empathy, compassion, and kindness during my appointment with her, given that it was my first time meeting and working with her. She validated my concerns with my hair and also provided feedback on how to properly maintain my hair for growth. I will definitely be booking with her for all future appointment. Thank you again, Grace, you were a pleasure to meet and spend time with. =)

1 /5 Emily Cantu: I went to this hair salon for the first time as another hair stylist recommended me to go there. I honestly believed coming from another hairstylist it would be a good place and I didn’t even think of reading these horrible reviews. I wanted to get something different done as my birthday is approaching on June 19th and wanted to go from black to a copper color. It was 6 months that I had not box dyed my hair as I was waiting my roots to grown out more to get this hair color done. All the girls were so nice however nice does not speak for the horrible experience I had encountered. My appointment was with Chandler Day who I explained I wanted a copper tone not too light but also not too dark. She explained she would have to bleach my hair which she did three times!!!! The first pass was okay second to third I couldn’t handle the pain and my eyes watering I asked them if it was normal as I couldn’t stand the pain in my scalp. I understand the scalp is going to burn since helloooo it’s bleach I know however this was not a simple bleach burn this was way out of hand. She left my hair bleaching for so many minutes, hours I can say as they continued to make tic tok videos and eat while I was in pain, she didn’t even offer to rinse my hair out. When she was done with the second pass she looked over to the owner and mumbled something, by that time I knew something was not bad was happening and that my hair had already been F-up. I went in around 11:30am they weren’t done with me until later at 5pm. I had a feeling that my hair had been over processed and I knew this was the case right after I felt my hair when she was about to blow dry my hair because the texture was just awful. Well she did her thing and my hair took so long to dry as well. By the time she was done blow drying my hair was so hard and crunchy on my tips not to mention my bangs were also crunchy so she decided to cut more hair off I guess to hide what she had done. When she finished she told me she was sorry that I couldn’t leave satisfied with the color I wanted as my hair was porous and my hair was not taking the color anymore. Keep in mind I came in with very healthy hair as you can see on the first image, only thing is that my hair is thin so she should have know how to work with it and to be careful. She told me she had spoken to the manager and that she told her to have me come back in two week after to fix my hair and it would be complimentary. She charged me $710.00 for me just to look like the chucky doll. I went to the truck cried for many minutes until I got myself together and said you know what maybe this is okay my hair will look good after I come back. Drive off to the house the day after I woke up with my hair feeling even worse that I decided to get in the shower and see if maybe I could fix it by washing it myself as she had already used heat on my hair so I wanted to wash it and add some oils to it after. Well while I was showering i noticed hair in between my legs chunks of them and at that time I began to freak out, I didn’t know what to do I got out the shower and as I dried my hair I could still see more and more hair falling off not to mention my hair feeling like a gum melting outside. I would pull my ends of my hair and they would stretch so much it was the most horrible experience I’ve ever had in my life. I decided to call them but they were not responding. I decided to search what could I do to stop it from falling and I found a page that said I could use the aphogee hair treatment and that should work wonders right away and stop my hair from falling and having that gum texture. I ran to Sally’s and sure enough my hair had stopped falling. I cant add more details as it’s too long however they did not want to fully or partially refund me for the damages made in addition I went to Mexico to get my hair fixed which is the last picture and a lot of hair had to be cut off from how damaged my hair was. please be cautious with this place and don’t trust these people!!!! WORST HAIR SALON EVER and the reviews speak for itself!!!