1 /5 John Avant: Dr. Deuell is a great doctor. Unfortunately, one rarely sees him. When you call you go through multiple instructions from a talking machine, and end up leaving messages that are not returned. Dr. Deuell personally told me to call for prescription refills. I call, and the machine says call the pharmacy. The pharmacy calls Dr. Deuell and gets no reply and therefore I cannot get my refill. After waiting days I now have a severe ear infection that could have been headed off. I must now go to Urgent Care all because nobody on staff seems to care what happen to Dr. Deuells patients.