3 /5 Kylee Rader: Im visiting from Chicago and needed help with my dry, cracked feet, so I made an appointment for a pedicure. When I booked, the staff was very helpful in explaining the parking situation. I was able to park in a clean garage that was very close to their storefront, and the best part is that they comp the parking, which I really appreciated.
The space was large and clean, with everything appearing pretty new. I was seated for my pedicure at 10:40 am, and the technician started working on me immediately. My legs received a good moisturizing treatment, and then I was given a hot towel wrap. She mentioned she would leave me wrapped for 1-2 minutes, but after that time passed, I started to look around since my feet were getting cold, and the wet towels were chilly. I eventually phoned the front desk from my chair to inquire if she was coming back to paint my nails. Fortunately, they located her, and she returned to paint my nails. I finished at 12:15 pm.
Unfortunately, the nail polish application wasnt great. They tried to fix it, but using a paper towel and acetone didnt work effectively. Thankfully, they didnt charge me for the pedicure due to the unusual amount of time I was left waiting and the poor paint job (you can see in the photo of my pinky toe how far off the polish was). I appreciate that I didnt have to advocate for myself, and they recognized the need to make things right. Thats why Im not leaving a one-star review. If I lived here, I would be willing to try them again.
