1 /5 Destynee Foreman: For my daughters sweet 16 birthday she wanted to get her nails done, we tried this place because our usual place wasnt available at the timeframe we had to be able to go. We called the nail shop ahead of time and asked if they could do her nails exactly how she wanted them done and they said "yes and it would only take 45 minutes". Once we got to the nail shop, we waited for almost 25 minutes before someone was able to do her nails. The nail tech didnt give her what was promised over the phone or shown in the picture my daughter had and it took over an hour to finish. A day away from 2 weeks later, her nails are popping off and chipping, when I called for a refund I was told "no refunds and that nothing could be done once its been 2 weeks" and they hung up. We will not be returning here or recommending anyone else that we know to go here. Very poor customer service. ***(Picture was in the car, not the clearest because of the light but shes missing 3 nails and 1 chipped)