1 /5 Alan Cohan: I dont like to leave bad reviews as I work for a Dr. Office as well. However, I felt as if everyone should be aware of the risks seeing this office. I went in for an annual physical and brought up a concern about my spine, which can 100% be billed under the yearly well visit. My insurance was billed for a physical and office visit 99214 (high to moderate complexity visit). Despite disagreeing with this, I paid it and went to go get my yearly bloodwork. My yearly bloodwork was incorrectly billed for preventative care according to my insurance. When I called the insurance they mentioned that if they had simply billed certain test codes differently it would have been covered. One example was sending "insulin" to be tested for as opposed to the correct corresponding code. I was nice and polite to the office asking them to resubmit the codes to quest, but clearly that did not work as it was billed the same, resulting in the whole blood pannel being charged towards my yearly deductible. They do not view you as a fellow human, rather as a money plant that they only have to water once (before the first office visit). Ive had my yearly checkups done at other offices and NEVER had to pay anything out of pocket as they were billed correctly and I have a good insurance plan that covers yearly preventative bloodwork. Everyone should steer clear of this office. I only switched because it was near to me - huge mistake. The owner will reply with the same response theyve used for all the other bad reviews - clearly they do not care about how they patients are being treated. If you have any doubts, read the other 1 star reviews given for the exact same reasons. I also was forced to schedule a follow up visit before leaving, which I politely declined. I was told that it was mandatory for checkout - whatever, I called to cancel it the next day. Then a few weeks later I get a voicemail to confirm my appointment for a follow up which I did not set up - so I called to cancel it again. Money hungry scammers? Incompetent staff/billers? Perhaps a combination of both? I recommend you dont try and find out for yourself.
