Amarillo VA Health Care System - Amarillo M M: My experience with VA Amarillo has been deeply troubling and profoundly damaging. I have faced multiple unauthorized disclosures of sensitive medical information, including records related to PTSD ***, which are extremely personal and sensitive. These breaches have caused severe emotional distress, significantly worsening my mental health symptoms.
Despite VA employees being required to undergo annual HIPAA training to safeguard veterans’ information, these violations occurred multiple times and were reported directly by me to the Privacy Officer—not by the employees who were aware of these misconduct incidents. One particularly egregious breach involved my sensitive information being shared without any justification. Yet, accountability and proper safeguards remain glaringly absent.
As a disabled veteran, I rely on the VA for care and trust that my personal information will be treated with the highest level of confidentiality and respect. These violations have shattered that trust, leaving me retraumatized, often crying and shaking for hours daily.
I urge VA Amarillo to take immediate action to address these issues, implement stricter privacy protocols, and hold those responsible accountable. No veteran should ever have to endure this level of negligence and gross misconduct. I no longer feel safe at this VA facility and fear additional harm if these issues are not urgently addressed.
BSA CareXpress Urgent Care Georgia - Amarillo Gloria Perez: I saw Courtni, NP and her nurse, Samantha. Both ladies were very knowledgeable and took time to make sure I understood everything we discussed. I was very pleased with my visit and definitely recommend these ladies to other patients.
The receptionist was not as pleasant. She was very short and not once looked me in the eye. It seemed her only concern was taking my payment. When I asked for a note for work she acted as if it was a bother for her to print it & stamp the Drs signature - which took less than a minute to do.
G. David Potter, MD, FAAOS - Amarillo Ellen Bone: Dr. Potter is an excellent orthopedic surgeon. During every appointment Ive had with him, he has been thoughtful, friendly, and answered all my questions and concerns. Not only that, but hes very good at explaining my health situation and aftercare, so I knew what to do to continue taking care of myself after I had left.
I truly appreciate Dr. Potters expertise and help and would highly recommend him to anybody needing an orthopedic surgeon.
Nova Medical Centers - amarillo - Amarillo Gerson David: I started going to physical therapy due to an accident at work and I really feel very comfortable and happy with the therapists Ron and Aaron. Not only are they great professionals, but very nice people, friendly and they make that hour of therapy a pleasant environment. Very grateful to them for taking care of my wrist.