1 /5 Magali Savage: Friendly staff but person that did my nails needs more experience. She was really heavy handed and kept on filing my finger instead of the nail. When cutting the tip nail to a shorter size, two pieces went flying to my face and and she seemed really distracted. Asked for oval shape and some nails have pointy tip and some dont. I asked for ombre nails, showed the picture multiple times and she helped me pick the 2 colors to use, yet she painted the full nail with the light color then went over with a full coat of the darker color with gel nail polish. When I asked what she was doing she said I should of told her I wanted ombre. Instead of admitting she messed up, she kept on saying she didnt know thats what I wanted. She said she could not do ombre with gel polish but then the nail technician next to her said she could. The second nail technician tried to show her multiple times how to do it with the sponge but she couldnt. Instead of asking for help she tried to file the nails to blend the colors and was trying to convince me they looked nice. She even asked the second technician for approval and confirmation that they looked good but she didnt, I do appreciate the second technician for being honest. Some nails looked scratched since she filed them afterwards. The second technician also kept on reminding her to clean the side of the nails. The picture below shows how the bottom of the nails look, glue, polish and pieces of the tip (pinky shows how they look before I removed the glue). There were some "hairs" from the brush she was using stuck to the nail and the second technician also asked her about those. After she was "done" she kept on saying sorry and asked if I wanted one solid color so I said yes since they looked bad. I had to ask her to redo some of the solid color since you could still see patches of the previous color under it. At this point I was really tired and annoyed and decided to stop asking for corrections and paid the $40 she charged me plus the fee they added for using a card and still left tip on top. I understand people need practice to get better but wish she could admit she didnt know what she was doing and asked for the other technician to do them. Flying out to a wedding (the reason why I wanted to get them done in the first place) so I dont have time to go somewhere else to re do them. I think it would of been better for me to have painted my nails at home. Currently removing glue and polish that is stuck under my nails.
