Top Reviews about 21 Reviews Nail and Spa El Paso, TX new update

Cyndis Faves They need to change their name. It definitely was not a Spa experience =( Nails came out ok but nail tech was not very friendly and seemed to be annoyed to have a customer. I guess I didnt upgrade so she was annoyed I was only refilling and paying $55. They dont have many glitter options and its pretty messy. They were also talking about me as I left and thought I didnt understand what they were saying but I have been learning Mandarin for my job. I decided to give them two stars only because they took me in when I was only inquiring about pricing and my nails came out okay. I definitely will not return because of the lack of professionalism. Its not a very cheerful environment or welcoming. I rather drive 30 minutes to my old neighborhood which is unfortunate because I was looking for a new nail place closer to my new home. Wish I would have read the other reviews before going in.

Sandra Duncan Avoid this place!! My sisters my daughter and I and a friend went for pedicures. One of my sisters got acrylic on her toes and she didnt even ask for it. Also she said no gel and they put it on any way. They cut my toe nails crooked. My nail tech was hurting me while cutting my toe nails and they cut my daughters toe she was bleeding. It was not a relaxing service over all. Will not be going back. I should have read the reviews prior to booking. Giving 1 star because I cant give 0.

Mia Eubanks I love coming here for all things nail related Mr. Sonny is the absolute best! He is always game for what designs I bring him & helps me work through the idea I have in my head. Mr. Sonny is the only person I let do my acrylics. He pays close attention to details. He always does his very best to meet my requests.

CT Dennis Ok so riddle me this it’s a weekday 1 person in the chair. It says walk ins welcome on the window! What am I told we only have appointments. Don’t waste your time you’ll never get an appointment nor will you be welcome to walk in.

Erica Hernandez Thank you Kathy! My boyfriend and I came in yesterday and ended up being short on time and Kathy was so flexible and wonderful. She told me to come in the following day to finish my service. I came in today and even brought my mom along because she was amazing! 10/10 recommend

Jade Havens Anyone going in please understand it’s literally just Kathy and Nikki.. so they obviously can’t take very many walk ins if they both have clients already and their English isn’t the best. Kathy is awesome she has done the best shape on my nails I’ve ever had done. Both the girls do a great pedicure and are extremely sweet people. I love the service they provide and wish people were more understanding since it is only two of them. They are extremely hard working and take good care of their clients. Love love love Kathy and Nikki and will never go to a different nail salon.

Judy Ferrales If i could do no stars I would! Definitely do not recommend this place! Its been the most awful experience in my life! Unfortunately i was not able to get a name but the young man treated me horrible push me around with my hands ask to stop and wouldn’t stop. I ask coworkers to fix the shape of nail but denied due to him finish the work. Well I was willling to file them down to loose the almond shape i had ask, what I ended up getting is getting kicked out with horrible nails and unfinished. Cops were call. Complaint to board in place. Don’t waist your time or money.

Karen Varela I love my nails thanks to John and other mans and new girl. They let me express myself on how to do my nails. Pedicures and nails I truly recommend.

Kristina Waldrop So i was a little hesitant to go in yesterday but i took a chance. I asked for red chrome nails, and peter delivered what i asked ! I loved the shape also ! Yes they were a little expensive to me ( paid $70 ) but it’s also quality in my opinion. They are open late which is also super convenient!

Gillian Steen Decided to get my nails done the other day with my friend, we were walk ins- we were able to get in the moment we signed in and everyone was super friendly. My toes and nails look amazing. I believe Brenda did my nails, she did a great job making sure my nails were even, polished well, and that I was happy with the service before I left. I would definitely recommend going as it is so convenient for those who live on base but also the services provided are done well!

Andreya Earll Veronica is amazing at what she does! It’s the first time I think I’ve had a good pedicure in a long time! She was super easy to talk to and made me feel comfortable. I will definitely be coming back for another in a couple weeks.

Paige Burton Pedicure- Good and quick service, nail tech was very nice and easy to communicate with. No wait time. Ive left other salons though before with softer feet, and the place looks like its equipment /chairs is kind of worn down a bit and i question some of the stores cleanliness. Like there was brushes that were supposedly clean drying by the hand washing sink that looked old/needed to replace. Also odd they make you wash your hands when you enter. Im not against clean hands, but it insinuates that the customer is dirty. If this is a covid practice,... weird to do in 2025. But, Id go back. Not trying to bash the place. Its average

Celina Typhair I’m absolutely satisfied with the service I receive every single time! The staff is friendly and the shop is always clean. I get my nails done with Bree and her work never disappoints! She takes her time, her area is clean, she’s professional, nice, and prepared every visit! I love that my nails last and I always receive complements, I highly recommend this shop & Bree if you’re looking for quality work.

Kristine Brabo Horrible! Never going back. My nails didnt even last 2 weeks! And no I wasnt rough with them. Ive been wearing nails over 25 years. A guy did my nails. So sad... also they put my daughters thumb nail crooked. They offer a 20% discount for nails $20 and over. Its not worth it!

Lizz Acostaa Horrible work, if they dont know how to do design they can just say that! The lady doing my design had a horrible attitude and she got mad when i told her I didnt like the huge flower she made not to mention all the glue and powder residue they left on my fingers!! These are NOT WORTH $75!!!! She thought the flowers looked like the picture

Estefania Herrera Never coming here again, I had a manicure done a week ago that wasn’t cheap might I add, with powder and the same nail had to be fixed twice. The gentlemen was extremely rude, did all the nails quickly as if there was a long line ahead of me but no one was at the salon at the time. Every single nail looks mediocre at best and now another nail came off completely, as I was running my hands through my hair. The first time I went in to get the nail fixed he kept scolding me as to how this happened and how could I be so careless, when the careless one was him. I almost never get my nails done and I was so excited to take this time for myself and he has made this whole experience horrible.

Alejandra Ortiz I would not recommend. My daughter and I went here on a whim after lunch on Saturday and the experience was not worth the cost. The carts where they keep supplies did not look clean, customer service was not great, no drinks offered, and the person who gave me a pedicure cut my toe nails so awful that I now have an infected toe. I’m not a fan of leaving bad reviews, but I want to spare anyone a bad experience.

Claudia Campos Walked in for 2 pedicures around 11 AM on a Tuesday. Shop was understandably not busy so we were able to get in right away. This is the best pedicure I’ve gotten in El Paso! Thank you to the gentlemen who helped us out. Come by, you won’t regret it!

Lauren Alexander Cory does my nail regularly and I only go to her. She does incredible work and I have nothing but spectacular experiences every time! My nails always look incredible and everyone always asks me where I go because the quality is top notch!

Jackie Cortez I have been coming to DLicious Nails ever since its opened and every single experience has been amazing!! Jules does an amazing job and has done my favorite sets of nails! And the pedicures I have gotten from the other nail techs were great! They really take their time, and dont rush their work, which shows in the way their work lasts such a long time. Overall, I highly recommend everyone that loves nails to come here, you definitely will be impressed!!

Chelsea M I have been in 3 times in the last 4 days to get various things fixed...and as much as I hate to impact someones business by leaving a negative review, I wish Id had a heads-up as a potential customer when choosing this place. The first image is a couple days after I got a fill and a color change that wasnt dried properly and was filed after the final top coat, the second is 20 minutes after going in to get it fixed. Very friendly and quick staff, but unfortunately the quality suffers for it.

Leslie Garcia All Linda cares about is taking as many clients in, even if it means leaving customers in cold water. She started my service and 10 minutes later she took another client in leaving me there hanging. I will be taking my money to Zara nail lounge

Raquel Gutierrez My father, an older male, went and got a pedicure, (something he would never dare do) and was offered a manicure as well, he went ahead took it... Well he came home super happy! I want to thank who ever helped him! I appreciate you making feel good about it. He wants to go back once a month!

Alonzo Magallanes Amazing service and experience, got a pedicure and foot massage done because why not I’m on my feet all day, I get tired and MEN need this too! But BEST of all, there is NO ONE else around it’s the you and Cynthia so no one else sees my feet lol. She also swear she’s seen worse feet so it makes you feel good. So I highly recommended HERMOSA NAIL STUDIO. To ALL, but bros we found a place.

Louise Harding Cynthia is amazing. She is so talented and cares immensely about the services she provides. I highly recommend this business.

Cristina Ontiveros Amazing work! This is the place to go for your pedis/manis/acrylics if you would like to get pampered by an amazing nail artist that is attentive and cares about you and your over all experience!

Diana McCuster If I could give zero stars I would. First of all the employees are very nice but the quality of the nails are just not it. I went in for a set and not even the next day one of my nails came off. I went it to get it done again for free which was nice of them to do. But I noticed that these nails don’t even last you a month I barely had these for a week and I’m frustrated. Mind you I payed $70 for these. Please rethink your decision & money lol.

Priscilla Oilvas Got a manicure and pedicure both gel sadly they didn’t even last a week. Never again will I go again especially for it being as pricey as it was.

Joyce Lesieur Extremely poor service and poor management! Im pretty sure the owner doesnt care to here, because they did Nothing to compensate me while I was there! First I get seated in a chair that the massage buttons didnt work! I get a man whom should have a manicure (his nails were longer than mine and Dirty) he comes over hit buttons on the chair the remote flashed on and off then he told me not to touch it. Why not move me to another chair that works?! Then the women I get doesnt speak English when I tell her one toe polish is not straight she says another another. Meaning another coat! The polish was thick and old and she proceeded to put 4 layers and and top coat. I knew it would never dry and it was touched up so horribly. When she did put the top coat she only put it on sparcely not on the entire nail so it looked waved and nasty. I will never be back and I will never allow any of my friends of family to go there. Terrible business!! They should have discounted the price since I could not stay to have it redone! Happy Mothers Day to me. Thank you for ruining my day and having to redo my nails somewhere else more professional!

Elena Reyna Underwhelmed is a good word to describe my experience here. I would not recommend if you are looking to get a manicure with regular nail polish. First and foremost, they were friendly and sweet. I could tell it was a family establishment which I think is wonderful, but unfortunately the pleasant environment did not make up a sub-par manicure. Upon entrance, there was not a list/menu of services with set prices. I asked for the most basic manicure with french tips using regular polish, no acrylic/gel/etc. What I received was disappointing for the price I paid. My nails were shaped unevenly, with jagged edges, and underneath was not cleaned out after filing. My manicurist left nail polish residue (which I did not notice until after I left) from my last manicure on multiple nails as she did not properly remove it and it was quite obvious. The french tips were sloppy and uneven in width, I had to ask her to clean up around my edges as she left polish on my skin and even after asking she still left a good bit. It looks okay at a distance, but upon looking closely it is evident that it was not done well. Another thing I noticed is that none of the tools she used looked sanitized, which was concerning.The most disappointing part however, was the price she charged. It cost $30. I was appalled. It was not acrylic, it was a low maintenance manicure, and truthfully it looked messy. I have never paid over $25 for an actual manicure, with a massage, hot towel and lotion. None of which I received. I realize typically french nails cost a bit more, but $30? I could have gotten a pedicure elsewhere for that price. After my experience, I believe this location specializes in acrylic nails because there werent set prices or a service list where I could review ahead of time what I would be paying for and receiving. I have seen the good reviews, but they all seem to be acrylics. In summary, I would not come here if youre looking for a basic manicure with regular polish. Maybe if you were looking for something more complicated. However, even though I had an underwhelming manicure experience, I do want to stress that it is a friendly and inviting space.

Sarah Cano Came to get an acrylic nail removal and was surprised that it cost $20 considering it didnt involve an acetone soak to slowly and gradually remove the nails. It was a slow and painful process of removing nails with another fake nail / nail clippers to chip away at the acrylic. (the customer service was great and they were all kind people - I just dont think it was worth the price and had been quoted $10-$15 over the phone and was made aware it could vary between the two depending on the type of removal).

Brittany Sanchez I absolutely love this place! I love how everyone so friendly..

Linda Alvarado Absolutely love the outcome of my services every time I go to get my nails / pedis done. My nail tech Jenny is always very sweet and attentive to ensure that I receive TOP notch service every single time . Also ask for Ms. Tammy if you want an amazing pedicure with great attention to detail . These ladies won’t disappoint!

Miriam Muncy I got my nails done about 2 and a half weeks ago but they were so sweet. I was happy and Ill be in again today for a new set.!! When I went i had a bad habit of picking at my cuticles and they were gentle and still did my nails when no one else would. Thank you ❤️

Amber R Used to love coming here because the quality of the pedicures used to be amazing. Got one done by older lady she kept trying to upsell me on every single thing. Barely even scrubbed my feet. She asked to cut my nails and left them same length and very sharp. She also cut the sides weird now my nails are going to grow uneven. And don’t even get me started on the paint job glad I didn’t get gel. Very disappointing.

Corina Onate I absolutely LOVE how my nails came out! I got dip by Josh and my nails look like they’re gel. They’re so smooth and strong I can’t stop looking at them! I’ve gone to other nail salons and my dip nails have never looked this good. I will definitely be going again!

Gaby Guerrero Best nail place ever!! My nails are always soo perfect! Super nice! Love the atmosphere there. Happy i found my new nail place. They all do nails perfect. Will recommend to everyone.

Devi Amazing job at making this my first time in getting acrylic gel x nails, I’ve been wanting to do arcane nails and they made them absolutely beautiful! Would recommend in going if you want a design like mine.

sarah villalobos My mom and I have been with Amy for years and the work her and her staff do is amazing! The salon is always clean and the wait times are never unreasonable. I have recommended countless friends and family members and they have never complained or said the service was any less than gorgeous. I struggle with growing my nails, picking at the sides of my thumbs, and ingrown toenails; with every problem, Amy always has a helpful solution and tends to any imperfections without ever hurting me. I have gotten pedicures, manicures, dip, full sets, and eyebrow waxing done and I am never disappointed with the outcome. Amy and her staff know how to help you feel your most beautiful when you leave their salon.

Liz Villalobos I’ve been a loyal customer of Heaven Nails for several years, and I can’t say enough good things about this place! The ambiance is serene and impeccably clean, creating the perfect environment for relaxation. Amy is exceptionally talented and professional. She takes her time to ensure every detail is perfect.

cari blakeslee Unfortunately I was a regular here with Amy every 2 weeks for years but after how I was treated on Saturday I will not be back to this establishment. I went in around 11 am and signed in to get nails done with Amy, she was working on a lady’s pedicure which was fine but the problem was that she never once acknowledged me or even let me know how long the wait would be so after waiting 40 minutes for her to do my nails she still hadn’t talked to me, she would just look over at me and almost seemed annoyed I was there waiting. The lady finally got up after she got her pedicure so I thought I would be next since it was not busy and I was the only one waiting but instead of going to pay she went and sat down at Amy’s table to get her nails done. Amy went and sat down with her and started doing her nails without even talking to me that whole hour I was there waiting, I felt completely invisible. I thought it was extremely unprofessional not to communicate with someone waiting for you especially when I spend hundreds of dollars there a month, this is the reason I will no longer recommend this place to my friends or family. Response to the owner: LOL you all are doing something wrong considering you only have 3 stars. How dare you blame me and write a rude comment back to me when my review had nothing to do with having to wait. Since you had trouble reading/understanding why I gave you guys a one star review I guess I’ll have to explain further. I am not happy with how I was treated by Amy because of how you all train in your customer service skills at this place. It is really not that difficult to smile and acknowledge people when they walk in to your establishment instead of looking absolutely miserable plus she never even said a word to me. Not even a “Welcome to heaven nails, we will be right with you”. There are hundreds of other salons in El Paso that give better treatment than you guys do so I will continue to tell my friends and family to never support this place. Maybe next time you’ll learn how to apologize instead of being rude and blaming your customers, thank you so much for proving my point, can’t wait to see you go out of business :)

Erica Reyes The staff here is amazing! They listened to all of my and my moms concerns regarding skin care and nail polish. Were definitely coming back, this place is wonderful in terms of individualized service and attention. Definitely recommend.

Ashley De Leon My cousin and I got our nails done here 4 days ago and the nail tech was rushed and absent minded. One minute shed be doing nails the next shed be stopped talking, eating, or just looking off in space and when she gave us her attention again she couldnt remember what she was doing or what nail she had been working on. She cut my finger when doing my cuticles, didnt clean the polish of my finger that she got on it, the sides got no polish at all on about half my hand, and the gel polish is already coming off. While my cousin who got acrylic nails was left with her nails being uneven bumpy and just overall not done well. I would not recommend this shop not just because of the above mentioned but also because they up charged for everything.

Maria Absolutely LOVED my nails. I am visiting my boyfriend from Austin and needed to get mu nails done. I was super hesitant to get acrylic nails because I’m super minimalist when it comes to my nails but the girls made me feel extremely comfortable and promised they would look beautiful. They suggested I use a simple color and I am in LOVE with my nails. Seriously in LOVE. I cannot wait to come back and do more. Thank you girls!

Crystal Flores Would absolutely recommend this place! The staff is friendly and the place is nice and clean. Customer service was amazing and the pricing was very fair! Had my nails done by Adriana and she was AMAZING, made sure my nails were perfect and exactly what I wanted. Will definitely make this my regular spot for nails.

Esther Barraza I come in for my pedis and manis ambiance is so welcoming Girls are amazing funny its a fun place to get your me time going definitely recommend any of the girls working here the manager Nubia is a sweetheart love this place

De La Cruz Bri (BriDeLaCrunk) I’ve followed Nubia for years to every nail salon shes worked at and she does an amazing job! She really puts effort into her work and genuinely cares. The prices are affordable and the salon has a great atmosphere! 10/10 recommend!

LBJ V This is the best & only nail salon I will go to in all of El Paso. The salon is so clean, so professional & the staff is so friendly. Each time I’ve gone in, I bring a picture of what I’d like my nails to look like, & the staff does a wonderful job matching the color & design of my wishes. They will gladly change the design if you dont like it. They take their time & I have never felt rushed-even on a busy day. The customer service is amazing and you feel relaxed and welcomed. A true getaway from the hustle and bustle of life. Maribel, the manager, is extremely professional and strives to make sure your experience is worth your time and money. I highly highly recommend this place-Vivian

M J I made a appointment for my natural nails and chose dip powder and one acrylic fix to a nail that broke off. I asked if there was was a additional cost, I was told no the day before.. it would only be 45. The ladies were nice and pleasant but they lied about the prices.. and messed up my natural nails. I was in extreme detail about what I wanted, the nail tech messed up and told me they could put gel on top of the powder to fix it. I stated I was afraid to do that because I don’t like chunky nails… we picked a gel that I liked and let’s just say I won’t be coming back. The nail tech asked me for a tip which I thought was very unprofessional, they charged me extra for their mistakes but I’m pregnant and didn’t feel like arguing. The worst nail job I’ve gotten in a long time. I paid 63 bucks when I was promised 45, left dissatisfied *** pictures are of nails done after appointment and what my nails looked like before. ****

Connie Pressler This was my first experience at Glo Nails. Although the staff was nice, she evidently did not know what she was doing. I did not even get home before every nail and toe were ruined. I requested Shellac,but she insisted her method was better and would last at least a week. I will not be returning.

Kim Svede Ms Vy is so sweet and kind she is very talented. She can do any design that you wish. Shes very good at her work. She knows what shes doing. I highly recommend her.

Eyekay Gutierrez I absolutely love this salon and the girls who work there. The owners are so sweet and attentive, even if the appt isn’t directly with them. Alex, Celeste and every one there are truly a gem. I enjoy every visit and have created friendships with the techs over time because of their wonderful personalities and work ethic. Highly recommended! And for the person complaining about a $2 credit card charge. They advise you of that beforehand and give other payment options.

Monica Garcia Absolutely love this salon! Evelyn is a true artist and is the reason I drive across town to get my nails done with her. Appointments recommended as they get rather busy for all services.

Janaya Jones First day in El Paso, came only for a night and I came right to amanie and she took me in. She’s the owner very sweet! I’m from New York and I tell you she knows what she is doing ! Recommend recommend!!❤️❤️❤️I asked and She Delievered.

Chantel Loera I have been seeing Amani for over six years, and her customer service is always wonderful and she’s always on time. Any design I’ve shown her she’s done such a good job. She knows what she’s doing and is lovely person

Rachel Saguid Such a cute place! Great conversation, very clean, and they use nice products. Im just visiting but if I lived here I wouldnt go anywhere else! Highly recommend.

Orchid Heart I love the way my nails came out. Tony and his wife did a beautiful job. Definitely worth my time and money. Very friendly and courteous. Going to be a repeat customer.

Dawn D Tony has been doing my nails for more than 20 years and I enjoy my experience each time I go in. Always so friendly and so knowledgeable

Jessica C So my mom and I went the first time and it was nice. That night my gel nail polish started to chip. The next morning I returned and they fixed it with no hesitation. Very happy they did love the work

Erika Ramirez Patty is the most talented nail artist I have ever encountered. She’s sweet, and most importantly, amazing at what she does. Very detailed, and takes pride in her work. Her salon is clean, and her tools are always sanitized. Love love her. My girls and I have been going to her for years and will continue for years to come.

J r As a male who has never gotten a pedicure, Patty really made me realize what I was missing out on. She took her time to explain everything she was doing in a very comfortable environment. I left there wanting to show off my feet because they looked good and healthy! Thank you!

Claudia Gonzalez Best nail salon in El Paso! Patty is very professional and very kind!