Memorial Hermann-Texas Medical Center - Houston (TX)

1 /5 Erika: This ER has progressively become worse. I was sent here by my doctors office for high blood pressure, high pulse, abnormal EKG, headache, neck pain and vision changes. They have only checked my BP once after 4 hours and developing tremors I asked a triage male nurse to check my pressure he was incredibly rude as well as a different nurse. They both walked away. I checked my own pressure and took a picture of it

5 /5 Coach Brotherton: I cannot say enough great things about Memorial Hermann Medical Center! From the moment my loved one was admitted, the level of care and professionalism was outstanding. The doctors, nurses, and staff truly go above and beyond to ensure patients feel comfortable and well cared for. Unlike other hospitals we’ve experienced, Memorial Hermann provided attentive and compassionate care. The nurses regularly checked in, making sure my loved one was never in pain or discomfort. The doctors took the time to explain everything clearly and were always available to answer questions. The facility was clean, well-organized, and had a warm, welcoming environment that made a difficult time much easier to navigate. I especially want to highlight the incredible teamwork of the medical staff. They worked efficiently and showed genuine concern for their patients’ well-being. It was clear that they treat every patient with respect and dignity. If youre looking for a hospital where your loved ones will receive top-notch care, Memorial Hermann Medical Center is the place to go. I highly recommend this hospital and am so grateful for the excellent treatment we received! ---

5 /5 Troylynn Cador: The doctors, the nurses, the technicians. Everybody works together to get you the best care possible. Even housekeeping this wonderfood service. Maybe they need to do a little better. With food service for the patients. Im going to go in sick but When I leave im better than when I Went in.

1 /5 Yolanda Casiano: Family member was admitted a couple of weeks ago. He is bed bound he isnt able to get out of bed nor is he able to feed himself. Yesterday he had his breakfast delivered to him it sat on his table and it was cold. Nurse ordered another one and it was delivered to his room. He called me and said he called the front desk to let them know his second tray was delivered to him and he waited around 45 minutes and still no nurse nor an aide came in to check up on him. He calls me and tells me he is starving and I told him I would call and talk to his nurse. I talked to his nurse and she said she would go in and feed him she was very apologetic. after ten minutes later she went in and fed him and mind me this was also when lunch was being served. Okay so he was having a blood transfusion around 1 to 2:30 pm my sister went by to check on him and he was not very happy because while he had his transfusion our she was there. They came in an hour after his transfusion they didnt check his vitals nor did they check up on him during that whole time. Luckily our sister was there to feed him dinner never during that time was he checked on to check on him after you get a blood transfusion you should check on a patient maybe an hour later or so. Now shouldnt a nurse? or a aide? come in to check up on him? to see how he is feeling and check to see if he needed anything. Basically he was left unattended the whole day without anyone checking up on him. Isnt your staff supposed to check up on patients like every once in a while. Like I said he is bed bound and cant just get up to get things he needs and hes there because he had a problem with a very serious matter on his body that caused him to be in the hospital. He could of had an emergency and with no one checking up on him that whole day and I feel that he is not being cared for adequately to check on him. He and I stay in communication all day and yesterday was one of those days where he was Neglected and not being cared for. This could of been taken cared of if he would of been checked on. What if he was thirsty and being hungry and not being taken care of by your nursing staff. If you have a family member please keep checking up on them. Im glad he and I keep in touch all day and every day if he wouldnt of told me that they never checked on him he would of gone all day without eating and just lay there being neglected by the care of your staff. Come on Herman this is very unacceptable to treat a human being this way.

1 /5 Q at: Would not recommend delivering a child at this hospital. One of the worst experiences of my life. The medical staff do not listen to your needs or respect your wishes. They try to force procedures on you. They also try to get cps involved if you receive late prenatal care due to medical insurance out of your control. They do not have basic essentials such as disposable underwear, pacifiers for infants, heating pads, pads, etc, they try to keep you in the hospital and the stay is very uncomfortable as they have a bunch of medical students in and out your room and different staff in and out but none of your issues are addressed. It took 12 hours l just to get a heating pad…. Still have not received a pacifier. I had to call my Obgyn at UT Physicians across the street just to get a basic muscle relaxer and a heating pad. This is by far the worse care I ever received:..: the hospital is nasty. Bathrooms are disgusting. You don’t even have a sterile environment to deliver and care for you child in! Very hard to get rest when someone is knocking at your door every 5 minutes but no one is providing proper care… it’s the basic things they they do not have that every hospital should have and they blame it on it being a Monday after the weekend so nothing is in stock…. Dahlia my nurse was great and Cassandra tried her best to address my concerns. It’s the overall system that memorial Herman has, it’s really not good. Out of the nurses control. This hospital makes way too much money for these issues. My advice is to go to memorial Herman in sugarland or on the southwest side. I would avoid the medical center by all means. I love my Obgyn at UT Physicians he only reason I delivered here but I would never in my life deliver another child at this hospital….