Vista Nails - Del Rio Mayra Moreno: Terrible Service – Overpriced and Dishonest
I booked an appointment for two pedicures and two manicures. When I arrived, they confirmed my appointment details, yet when the services began, they only applied polish—no actual manicures or pedicures were performed.
At first, I thought the process was just different, but when I questioned why we weren’t getting the full services I booked, they claimed I had only scheduled for polish. This was completely false. I explained multiple times what I had originally booked, but instead of acknowledging their mistake, they insisted otherwise.
To avoid making a scene in front of my daughter, I let them finish, only to be shocked at checkout—$100 for polish only! When I questioned the outrageous price, they pointed to the menu, which conveniently had no listed price for polish-only services. No one took accountability for the miscommunication or their error.
This was a complete ripoff—charging premium prices for something I didnt book. Absolutely unacceptable, and I will not be returning. Beware before booking here!
