5 /5 Allen: I was in town for business and called the Import Shop thinking I needed a rear control arm for my Volvo because of tire wear and vibration. The gentleman who greeted me looked at the car, checked a few things and told me to get a new tire and get the tires re balanced. I truly appreciated the honesty. He could have told me I needed something replaced and worked on the car, but he didn’t. Stand up shop!